SME Task Lead – Unified Communications jobs in United States
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Empower AI · 16 hours ago

SME Task Lead – Unified Communications

positionAndrews AFB, MD
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date10+ years exp

Empower AI is a company focused on providing AI solutions for government agencies. They are seeking a SME Task Lead for Unified Communications to lead the unified communications systems subject matter expertise within the team, requiring extensive experience in VoIP and Cisco unified communications configurations and operations.

Information ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent
Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols
This position will be the lead for the unified communications systems subject matter expertise within the team
The Senior Task Lead/SME shall have experience in supporting infrastructure/cloud/datacenter operation services and be able to see the 'big picture' while focusing on the data operations solutions (physical (DHS Data Centers, Cloud, Hybrid)
This resource shall also have working knowledge of numerous vendors’ products such as Cisco, VMware, Windows/Unix/Linux environments, VMware’s vSphere and Microsoft Hyper-V on a set of enterprise-level IT systems and DevOps and ITIL processes

Qualification

Cisco CCNP CollaborationUnified CommunicationsVoIPCisco UCS configurationsCloud infrastructureDevOpsITIL processesWindows/Unix/LinuxVMware vSphereMicrosoft Hyper-V

Required

Bachelor's Degree and 10 + years experience
Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications
Cisco CCNP Collaboration or higher
10 – 15 Years of experience

Preferred

CCNP certification desired

Company

Empower AI

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Empower AI helps federal agency leaders elevate their workforce productivity.
dateFounded in 1989
location
Reston, Virginia, USA
people-size501-1000 employees
web-link
https://www.empower.ai/

H1B Sponsorship

Empower AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (3)

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-08-15Acquired

Leadership Team

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Jeff Bohling
Chief Executive Officer
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Paul Harrington
Executive Vice President, Chief Growth Officer
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Recent News

Morningstar.com
Empower AI Awarded Contract Exceeding $200M to Modernize Critical Infrastructure Across More Than 80 U.S. Army Installations
2025-10-10
Morningstar.com
Juan Toves Joins Empower AI as Chief Growth Officer
2025-07-24
Company data provided by crunchbase