Guest Relations Specialist jobs in United States
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Workerbee · 19 hours ago

Guest Relations Specialist

Workerbee is an AI-powered platform for modern hiring, connecting companies with enterprise-proven experts. They are seeking a Guest Relations Manager to lead teams in delivering exceptional service experiences and managing complex guest issues.

Artificial Intelligence (AI)Business IntelligenceEnterprise SoftwareGenerative AIMachine LearningProfessional ServicesSaaSSoftware

Responsibilities

Leading guest relations teams to deliver exceptional service experiences
Managing escalations and service recovery for complex guest issues
Using CRM or guest feedback platforms to identify trends and opportunities
Training teams on service standards and brand voice
Collaborating with operations to continuously improve guest satisfaction

Qualification

Leadership experienceEmotional intelligenceConflict resolutionCRM tools experienceGuest feedback platformsCoaching teamsMotivating teamsCustomer serviceService recoveryGuest experience

Required

Leadership experience in hospitality or customer experience roles
Strong emotional intelligence and conflict resolution skills
Experience using guest feedback and CRM tools
Ability to coach and motivate frontline teams
Passion for creating memorable guest experiences

Benefits

Access: Work on high-impact projects with leading companies across North America
Community: Join a trusted network of specialists and professionals in your field
Growth: Expand your skills through exclusive learning and development opportunities
Flexibility: Choose projects that fit your schedule and work style

Company

Workerbee

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Hiring shouldn’t feel chaotic. Workerbee helps talent and teams find each other with clarity, trust, and speed.

Funding

Current Stage
Early Stage
Total Funding
unknown
2025-06-17Undisclosed
Company data provided by crunchbase