Bristol Myers Squibb · 2 weeks ago
Director, Global Demand Capability Owner
Madison, NJ
Full-time
Onsite
Director/Executive
$193K/yr - $234K/yr
12+ years expBristol Myers Squibb is a company focused on transforming patients' lives through science. The Director, Global Demand Capability Owner is responsible for designing, managing, and improving cross-pillar capabilities within the Global Supply Chain to achieve strategic goals while collaborating with various stakeholders.
BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine
Responsibilities
The GCO is responsible for delivering new and improved capabilities across People, Process, Technology, and Data, for their assigned area of responsibility. These domains are equally important to developing and executing the overall strategy for continued excellence across GSC and BMS
Serves as the Conductor, aligning all sections of the Supply Chain to play together
Leads cross-pillar end-to-end process standardization and transformation, enabling pillar specific customization where required by business needs
Defines process improvement and capability evolution roadmap across people, process, technology and data
Use benchmarking and process KPI's to define opportunities for capability improvement, bringing outside-in perspective to drive best-in-class capabilities
Provides leadership for large and complex capability programs, including matrix leadership of sub-programs, as applicable. Develop training content, key performance indicators (KPI's) and change management to ensure user adoption and adherence to standard ways of working for deployment of new or uplifted capabilities
Provides dotted line leadership to capability leads supporting their area of responsibility, including providing coaching and guidance for successful execution and sustainment of capability enhancements
Manage relationships with key stakeholders both within & outside of GSC
Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability scope
Help organization transition through disruption at a faster pace and enable accelerated change management with digital evolution
Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity
Qualification
Required
B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred
Advanced certification in Supply Chain Management strongly preferred (e.g. APICS CSCP/ CPIM)
Operational excellence experience (Green/Black belt or equivalent) preferred
12+ years of experience in Supply Chain Management specifically in Demand forecasting and planning
Broad and diverse experience in supply chain functions are highly desired
Proven success in implementing and optimizing Demand Forecasting and planning within the S&OP/S&OE frameworks, improving forecast accuracy and reducing bias
Proven track record of leading transformational projects with high performing teams with cross functional teams
Strong ability to navigate complex organizations, aligning and integrating cross-functional resources into cohesive teams in a highly matrixed environment
Demonstrated ability to identify and deploy innovative ideas that optimize processes and create value
Experience leading organizational change and adoption initiatives, including the design and execution of change management strategies to drive user engagement and sustainment
Financial management exposure, awareness, and acumen
Excellent communication, influencing, negotiation, and stakeholder management skills
Skilled in digital tools and systems using and deploying advanced planning tools (e.g. SAP IBP, Kinaxis, AERA, OMP, Power BI, Tableau)
Lean/ Six Sigma certification highly desired
Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements
Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices
Business Systems Owner. Drives the departments overarching digital strategy. Identifies and champions emerging technologies (e.g., AI, automation) that can create a competitive advantage and transform business models at an enterprise level
Understands the impact of functional decisions on key KPIs (e.g., cost per unit, inventory turnover, fulfillment rates, supplier lead times)
Leads cross-functional projects on digital process redesign and capability building using platforms like SAP IBP, Kinaxis, AERA and cloud-based analytics
Models a growth mindset by continually learning and experimenting with digital innovations, fostering a digitally savvy team culture
Familiarity with AI and ML systems features including performance & expectation management, optimization, etc
Actively upskills on emerging digital technologies and analytics techniques, showing agility in adopting tools and machine learning
Comprehensive understanding of the entire value chain, including key business drivers, systems architecture and tool integration (ERP, APS, TMS, etc.). They should be able to balance cost, service, and risk strategically across the chain
The GCO leads transformation efforts, linking operations to finance and strategy. They utilize models, KPIs, data governance, and AI/ML for insight and action
Strong understanding of global supply chain processes, with experience in process optimization and standardization while leveraging digital solutions and technologies. Lean Six Sigma experience is preferred
Excellent interpersonal and communication skills are essential. Must be capable of driving discussions, resolving conflicts, and building consensus
The GCO integrates cross-functional resources into cohesive teams in a highly matrixed environment
Plays a leadership role that inspires and motivates others while fostering a culture of learning and continuous improvement
Strong analytical and critical thinking skills are crucial. They can identify and prioritize issues, conduct root cause analysis, and propose effective solutions. The GCO makes sound and timely decisions, balancing projects and benefits, and conducts process risk evaluations
The GCO must have a change mindset and be able to adapt to evolving business needs and priorities. They lead and manage change initiatives, ensuring stakeholder alignment and readiness
Benefits
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Company
Bristol Myers Squibb
At Bristol Myers Squibb, we work every day to transform patients’ lives through science.
10001+ employees
H1B Sponsorship
Bristol Myers Squibb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (278)
2023 (231)
2022 (180)
2021 (181)
2020 (169)
Funding
Current Stage
Public CompanyTotal Funding
$29.32BKey Investors
Venrock
2025-11-05Post Ipo Debt· $5.74B
2024-02-14Post Ipo Debt· $13B
2023-10-30Post Ipo Debt· $4.5B
Leadership Team
Charles Bancroft
CFO
Cristian Massacesi
Executive Vice President, Chief Medical Officer and Head of Development
Recent News
2026-01-25
The Motley Fool
2026-01-24
Company data provided by crunchbase