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Brite · 15 hours ago

NOC Network Engineer

Victor, NY

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

Brite is seeking a NOC Network Engineer who will primarily engage in troubleshooting and installing network and server issues in customers’ environments. The role involves working with senior-level engineers to implement solutions for escalated issues and providing support for various network infrastructures and server environments.

ConsultingCyber SecurityInformation TechnologyIT Management

Responsibilities

Troubleshoot networking and server issues for customers

Resolve escalated issues & assigned tasks from other internal teams

Troubleshoot firewalls, access points, switches, and other network infrastructures

Assist with hardware installs as it pertains to networking. i.e. firewalls, switches, UPSs

Provide support for customers’ server environments

Support identity infrastructure such as Entra ID and Active Directory

Provide support of network protocols such as DNS, DHCP, and routing

Perform customer on-site visits to troubleshoot, repair, install networking and server equipment

Troubleshoot Cloud infrastructure, such as Azure VMs, Azure VPN Gateways, Entra ID, & Microsoft Intune

Provide input and evaluate new technology

Travel to customer sites for diagnosis and remediation of discovered issues

Provide assistance with customers’ IT vendors to troubleshoot and remediate their core applications and hardware as it pertains to networking

Participates in special projects as required

Assists in on-call after hours phone rotation as needed

Accomplishes all other duties and tasks as appropriately assigned or requested

Qualification

Networking troubleshootingServer supportNetwork protocolsVirtualization platformsRelevant certificationsCisco networking equipmentMicrosoft Windows ServerListening skillsOrganizational skillsProblem-solving skillsProject management skills

Required

Bachelor's degree in Computer Science, Computer Information Systems, or related field or 2+ years experience in related field

Experience with networking techniques

Experience with networking including IP Addressing/Subnetting, VLANS, Port Aggregation, DNS, DHCP, RDP, LDAP

Experience with virtualization platforms including VMware and Hyper-V

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2016 and newer, Microsoft Active Directory, Entre ID, Microsoft 365, Microsoft PowerShell, major EDR solutions, and enterprise class backup solutions

Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 10 and 11, Microsoft Office applications, and domain and workgroup environments

Ability to travel the Northeastern US as needed

Candidate must have excellent listening skills, be organized, be able to meet demanding deadlines, be detail oriented, have excellent problem-solving skills, always take responsibility, have a great attitude, demonstrate personal integrity & honesty, maintain independence, be a self-starter and have excellent project management skills