Apply on Employer Site

Crum & Forster · 22 hours ago

Manager, Workers Comp Claims

Orange, CA

Full-time

Onsite

Senior Level, Lead/Staff

$79K/yr - $148K/yr

8+ years exp

Crum & Forster is a company with a long history in providing insurance products and services. They are seeking a Manager for Workers Comp Claims who will supervise a unit of Claim Specialists, monitor claims trends, and ensure compliance with legal and regulatory requirements while providing excellent customer service.

Commercial InsuranceHealth CareInsuranceRisk Management

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Must be well versed in California Workers’ Compensation statute claims

Direct policies and procedures to ensure claims handling is consistent with Crum & Forster’s claims handling best practices in addition to all legal and regulatory requirements

Participate with the Assistant Vice President in the planning, processing and establishment of regional business objectives

Work with risk engineering, underwriting, account executives, vendor management and legal departments to address any trends that may impact claims costs and implement guidelines that meet department and company objectives

Provide technical support to the claims specialists in accordance with industry publications, seminars, groups, and other sources to stay well informed of key developments

Review legal decisions to keep abreast of current case law and trends

Maintain an efficient claims staff to dispose of all claims promptly and fairly in accordance with applicable contract provisions, state laws and regulations, local conditions and company policies

Identify coverage issues and reviews all coverage evaluation letters

Approve case reserve recommendations, establish reserves and make recommendations on case reserves above authority levels; analyze and review on a continual basis, the reserve adequacy of claims handled within unit

Provide guidance in the negotiations of claims and extend settlement authority to the Claims Specialist

Recruit, acquire, mentor and retain qualified staff; develop and train direct reports to optimize individual growth, development and success within Crum & Forster; address performance management issues to ensure that Claims Handlers meets department and individual objectives

Establish, implement and monitor regional office claims objectives in conformance with company objectives

Ability and willingness to work on special projects outside normal responsibilities

Meet with current and prospective customers to discuss C&F claims capabilities and address specific claim needs

Provide excellent customer service to both external and internal customers

Qualification

California Workers’ CompensationClaims ManagementTechnical SupportMicrosoft OfficeStaff DevelopmentCommunication Skills

Required

8+ years in a WC Claims Supervisory and/or Management position

Must have strong California jurisdiction experience

Bachelors degree or equivalent required

Strong verbal and written communication skills

Experience with Microsoft Office suite of programs and Lotus Notes software applications

Must be well versed in California Workers' Compensation statute claims

Direct policies and procedures to ensure claims handling is consistent with Crum & Forster's claims handling best practices in addition to all legal and regulatory requirements

Participate with the Assistant Vice President in the planning, processing and establishment of regional business objectives

Provide technical support to the claims specialists in accordance with industry publications, seminars, groups, and other sources to stay well informed of key developments

Review legal decisions to keep abreast of current case law and trends

Maintain an efficient claims staff to dispose of all claims promptly and fairly in accordance with applicable contract provisions, state laws and regulations, local conditions and company policies

Identify coverage issues and reviews all coverage evaluation letters

Approve case reserve recommendations, establish reserves and make recommendations on case reserves above authority levels

Analyze and review on a continual basis, the reserve adequacy of claims handled within unit

Provide guidance in the negotiations of claims and extend settlement authority to the Claims Specialist

Recruit, acquire, mentor and retain qualified staff; develop and train direct reports to optimize individual growth, development and success within Crum & Forster

Address performance management issues to ensure that Claims Handlers meets department and individual objectives

Establish, implement and monitor regional office claims objectives in conformance with company objectives

Ability and willingness to work on special projects outside normal responsibilities

Meet with current and prospective customers to discuss C&F claims capabilities and address specific claim needs

Provide excellent customer service to both external and internal customers

Preferred

Strong preference for candidates who reside in PST locations, but open to other parts of the country

Benefits

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

Tuition reimbursement

Industry-related certifications

Professional training

Matching donation program

Volunteer opportunities

Employee-driven corporate giving program

Company

Crum & Forster

Glassdoor4.3

Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.

Founded in 1822

Morristown, New Jersey, USA

1001-5000 employees

https://www.cfins.com/

H1B Sponsorship

Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (10)

2023 (3)

2022 (12)

2021 (9)

2020 (12)