Sr. Application Support Analyst jobs in United States
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Tesla · 2 hours ago

Sr. Application Support Analyst

Tesla is focused on delivering a highly scalable application for their growing workforce across global regions. The Sr. Application Support Analyst will be responsible for the successful implementation and management of Tesla services in production environments, providing Level II support to ensure quality, security, and compliance standards are met.

AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
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H1B Sponsor Likelynote

Responsibilities

Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running
Database Experience with advanced SQL Skills
Responsible for evaluating the Issues reported by Tesla internal users and clients and providing ongoing solutions
Responsible for owning a specific production problem and provide active coordination between various groups including internal and external vendor support groups in resolving a specific problem
Determine configuration and operational requirements for development team
Participate and determine root cause for service failure and support escalation
Ensure highest standards met for security-best practices in all development using principles of Software design, algorithm development, data structures, code modularity and maintainability
Partner closely with security team for code analysis and design reviews using .NET Framework, .NET Core, package management, and dependency injection
Perform process bug reports and release fixes; and participate in code reviews and Agile processes

Qualification

Advanced SQL.NET with C#MYSQLSplunkGrafanaGoLangPythonAgile processesCommunication skills

Required

Support the Tesla HR system team focused on delivering a highly scalable Application for growing Tesla workforce across the global regions
Responsible to provide successful implementation and management of Tesla services (applications) in the production environments
Provide Level II support to ensure the service meets the quality, security and compliance standards
Providing the documentation for the ongoing support and maintenance of the systems
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running
Database Experience with advanced SQL Skills
Responsible for evaluating the Issues reported by Tesla internal users and clients and providing ongoing solutions
Responsible for owning a specific production problem and provide active coordination between various groups including internal and external vendor support groups in resolving a specific problem
Determine configuration and operational requirements for development team
Participate and determine root cause for service failure and support escalation
Ensure highest standards met for security-best practices in all development using principles of Software design, algorithm development, data structures, code modularity and maintainability
Partner closely with security team for code analysis and design reviews using .NET Framework, .NET Core, package management, and dependency injection
Perform process bug reports and release fixes; and participate in code reviews and Agile processes
Degree in Engineering in Computer Science or equivalent in experience
Design and develop high quality, scalable and stable web applications and/or backend services using .NET with C#
Develop client-side applications that connect with web services
Develop back-end web services and write SQL queries using MYSQL
Ensure highest standards met for security-best practices in all development using principles of Software design, algorithm development, data structures, code modularity and maintainability
Experience in monitoring production services using Splunk, Grafana and other alert services
Partner closely with security team for code analysis and design reviews using .NET Framework, .NET Core, package management, and dependency injection
Perform unit testing; process bug reports and release fixes; and participate in code reviews and Agile processes

Preferred

Familiarity with GoLang, Python is added advantage
Good verbal and written communication skills is preferred

Benefits

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Company

Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.

H1B Sponsorship

Tesla has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)

Funding

Current Stage
Public Company
Total Funding
$20.12B
Key Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M

Leadership Team

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Vaibhav Taneja
Chief Financial Officer
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Tom Zhu
SVP of Automotive
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Company data provided by crunchbase