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Tarrant County College · 4 months ago

SENIOR APPLICATION PROGRAMMER ANALYST (GIS) - IT

Fort Worth, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tarrant County College is an award-winning institution seeking a Senior Application Programmer Analyst to oversee the planning, architecture, development, maintenance, and support of complex applications. The role involves collaborating with end-users and vendors, leading design and programming efforts, and ensuring compliance with Software Development Life Cycle best practices.

Higher Education

Responsibilities

Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for major/complex applications

Leads the design, programming (development), maintenance and execution of testing of new and changed functionality for complex/major applications

Writes advanced programs for specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures

Updates system end-user and training documentation

Actively partners with business units to identify improvements that will increase efficiency of the systems

Provides second-level end-user support

Leads the work effort with other department personnel to provide around-the-clock support for those applications that require 24-hour support

Conducts statistical reporting to management relating to application performance, usability and upgrade requirements to properly support County departments

Manages interface and associate error logs

Maintains business process procedures in conjunction with the process owners

Resolves High-level Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems

Creates High-level Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems

Works closely with vendors to resolve issues and manage deployments

Analyzes and resolves complex application and data problems

Performs all other related duties as required

Qualification

.NETHTMLSystems analysisApplication developmentRelational databasesREST servicesJavaScriptBusiness analysisInterpersonal skillsProject management

Required

Bachelor's degree + Three (3) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming. (Additional education may substitute for required experience on a year-for-year basis)

Associate's degree + Five (5) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming

High School Diploma or GED + Seven (7) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming

Current experience in building applications using .NET, HTML and web services

Must possess fundamental knowledge of systems analysis, program design and specification, coding, testing, debugging, and documentation

Must be able to multi-task and work independently on the most complex assignments using independent discretion and judgment as well as transition quickly between projects/issues with minimal supervision

Must have the ability to gather requirements, analyze systems, develop solutions, test and document changes working in collaboration with other developers in a team environment

Must have the ability to gather, understand and translate business requirements into system solutions

Must have strong interpersonal skills with the ability to easily and effectively interact with technical, non-technical, support, and business staff at all levels

Position requires the ability to consistently meet deadlines

Must be able to work and communicate effectively with both team members and customers

Position requires the ability to understand the concepts, best practices, and execution of business analysis and project management principles

Must have the ability to verify that the product meets the requirements

Position requires the ability to follow standards and system development methodology

Must be able to display a courteous and professional demeanor

Driving may be required. Must have a valid and current driver's license

If hired, must provide proof of educational attainment at new hire processing

Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication since the age of seventeen (17) and may include credit reports, motor vehicle records, employment records, and educational attainment