Sword Health · 14 hours ago
Head of People Ops
United States
Full-time
Remote
Lead/Staff, Director/Executive
$230K/yr - $361K/yr
5+ years expSword Health is shifting healthcare from human-first to AI-first through its AI Care platform. The Head of People Ops will optimize and deliver people processes across the employee lifecycle, ensuring compliance and enhancing the employee experience through AI-enabled tools.
Artificial Intelligence (AI)Health CareMedicalmHealthTherapeutics
No H1B
Responsibilities
Lead the optimization and delivery of People processes and policies across the entire employee lifecycle
Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support
Ensure consistent, compliant people practices across all regions where we operate
Develop and maintain clear, accessible documentation, guides, and resources for employees and managers
Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes
Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications
Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries
Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations
Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions
Build and implement an AI roadmap that transforms the overall people experience
Qualification
Required
Bachelor's degree in Human Resources, Business, Operations, or a related field
5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role
Experience managing or administering employee benefits programs, with a focus on accuracy and employee support
Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics
Strong understanding of core HR processes, compliance requirements, and people practices
Demonstrated ability to streamline and improve processes as an organization grows
Strong communication and stakeholder management skills with the ability to bring clarity to complex topics
Comfort working in a fast-paced, evolving environment with shifting priorities
An “AI-native” mindset, with enthusiasm for integrating intelligent tools into everyday workflows
Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows
Benefits
Comprehensive health, dental and vision insurance
Life and AD&D Insurance
Financial advisory services
Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
Health Savings Account
Equity shares
Discretionary PTO plan
Parental leave
401(k)
Flexible working hours
Remote-first company
Paid company holidays
Free digital therapist for you and your family
Company
Sword Health
Sword Health offers AI-powered physical therapy solutions for pain recovery at home.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$493.47MKey Investors
General CatalystSapphire VenturesTransformation Capital
2025-06-17Series Unknown· $40M
2024-06-04Series E· $30M
2024-06-04Secondary Market· $100M
Leadership Team
Virgílio Bento
Founder & CEO
Alexandre Droulers
VP, Clinical Operations
Recent News
2025-12-08
Mobihealthnews
2025-11-26
Company data provided by crunchbase