Ryder System, Inc. · 10 hours ago
Manager Customer Insights & Data Analytics (remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
$120K/yr - $150K/yr
8+ years expRyder System, Inc. is a leader in supply chain and logistics solutions, and they are seeking a Manager Customer Insights & Data Analytics to lead their Supply Chain Core Products team. This role focuses on developing analytics solutions to drive operational efficiency and data-informed decision-making, collaborating closely with internal teams to translate business needs into production-ready features.
Fleet ManagementLogisticsSupply Chain ManagementTransportation
Responsibilities
Leading the effort to acquire data surrounding the usage of technical products across the organization, assessment of the data for quality and sustainability, and detailed analytics to support the sales and expansion of Ryder’s products. Elevate analytics beyond data reporting and dashboarding to the delivery of actionable insights that inform strategic decisions
Independently identifies process gaps, recommends and implements process improvement
Lead innovation in both analytical products and the curation of new data sources. Support initiatives to improve data quality, integrity and accessibility for the marketing organization
Engage leadership and internal stakeholders early in the process to promote a more focused project design, greater operating efficiency, and deliver insights that will have a higher impact
Provide analytics and customer and experience insights down to the branch and unit level
Performs other duties as assigned
Qualification
Required
Detailed oriented with excellent follow-up practices
A strong sense of urgency and commitment to get the job done quickly and with high-level of quality
Capable of multi-tasking, highly organized, with excellent time management skills
Demonstrates problem solving skills and ability to find creative solutions to challenges
Decision quality, dealing with ambiguity, business acumen, managing & measuring work, developing, Innovation management. Command skills, managing vision and purpose
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Work cross-functionally in order to achieve desired results
Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
Develops and delivers effective presentations to senior levels of management
Ability to work independently and as a member of a team
Possesses strong technical aptitude
Advanced knowledge of complex query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc
Familiarity and knowledge of other programing languages and analytical tools (Python, PowerBI, R, DataBricks, etc.)
Good understanding of B2B Marketing concepts, practices, challenges
Ability to arrive at conclusions and give recommendations to Senior Management on information obtained
Bachelor's degree in engineering, Economics, Finance, Statistics or Computer Science
8 years or more in big-data data analyst in a Fortune 500 company or Management Consulting
8 years or more working experience with Excel, SQL, R/, SAS/other Statistical Packages
Customer experience insights methods, analytics, tools, and practices. Advanced
Excel, SQL, R/, SAS/other Statistical Packages. Advanced
Preferred
Master's degree in business administration (MBA) and/or master's degree
1 year or more in experience in transportation/logistics industry a plus
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation
Illness
Bereavement
Family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
We perfect the supply chains people depend on.
10001+ employees
H1B Sponsorship
Ryder System, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (45)
2023 (39)
2022 (54)
2021 (54)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer
John Diez
President and Chief Operating Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
MarketScreener
2025-12-19
Company data provided by crunchbase