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Metropolitan Transportation Authority · 1 day ago

Operations Analyst Accounts Payable

New York, NY

Full-time

Onsite

Entry Level

$45K/yr - $75K/yr

1+ years exp

Metropolitan Transportation Authority is seeking an Operations Analyst in the Accounts Payable department. The role involves administering activities and processing transactions for the Accounts Payable area, ensuring customer service, and supporting cyclical processing and period-end activities.

Transportation/Trucking/Railroad

Responsibilities

Gather, validate and maintain data and other transaction inputs

Enter transactions in PeopleSoft and the service request management tool

Retrieve, index and review scanned documents and forms

Provide satisfactory customer service by receiving, analyzing, researching and seeking resolution to assigned inquiries

Integrate across teams to document, research and resolve basic issues and errors as assigned. Understand when to resolve or escalate to supervisor

Perform / support cyclical processing and period end activities

Complete assignments as delegated by Supervisor

Comply with MTA and BSC policies, practices, and procedures

Understand the MTA and BSC vision including how individual responsibilities fit into the long-term strategies

Track and report status of work

Maintain appropriate level of process, functional and technical knowledge and participate in training to continue to develop such knowledge

Support other team members as appropriate

Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets

Adhere to team budget

Identify and implement continuous improvement initiatives as assigned

Participate in user groups as necessary

Identify and document input to knowledge management tool

Qualification

Accounts PayablePeopleSoftData analyticsCommunication skillsInterpersonal skillsTime managementAttention to detail

Required

Possess specific work experience and knowledge in Accounts Payable

Working knowledge and use of PeopleSoft or related database software

Ability to process requests consistently with general supervision

Ability to assess problems and promptly resolve or identify appropriate team to resolve

Strong oral and written communication skills

Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization

Strong time management skills and ability to manage individual assignments

Ability to work in a team environment

Strong attention to detail

Ability to handle sensitive situations and maintain a high degree of confidentiality

High School Diploma or GED

One (1) year work experience in Payroll, Accounting, Finance, HR, IT, Procurement or an equivalent combination of education, training, and experience in data analytics

Preferred

Understanding of MTA Finance policies, practices and procedures

Familiarity with performance metrics and ability to meet identified targets

Working knowledge of service request management tools

Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications

Shared Services experience preferred

Bachelor's or Associate's Degree with relevant experience in Business or related field. A Master's degree may substitute for required experience, not to exceed two years

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees