Farm Sanctuary ยท 11 hours ago
Intern, Hospitality and Retail
Farm Sanctuary is an organization dedicated to the welfare of farmed animals, and they are seeking a Hospitality and Retail Intern to gain hands-on experience in guest services and event support. The intern will assist with various tasks related to retail operations, guest hospitality, and event planning while contributing to the organization's mission.
AdviceAnimal FeedEducationNon Profit
Responsibilities
Welcome and engage visitors, offering information and wayfinding assistance
Assist with the opening and closing of the sanctuary shop
Assist with inventory management including restocking, receiving product, ticketing, and visual merchandising
Assist with sales transactions, provide excellent customer service including product recommendations
Assist with identifying and sourcing local artisanal offerings
Maintain cleanliness and organization in the shop and visitor areas
Provide feedback and input on top selling and slow selling merchandise as well as other customer insights
Assist with running weekly sales and inventory reports
Assist with guest check-in and check-out and provide warm and welcoming hospitality
Support housekeeping tasks, including room setup and replenishing amenities
Address guest inquiries and provide information about Farm Sanctuary mission and local attractions
Support onsite manager with weekly guest check-in report to coordinate with housekeeping and cafe manager
Assist Sanctuary Guides with public and private tours
Assist with checking in tour visitors and event attendees
Assist with the coordination of onsite experiences and event planning and execution
Assist with maintaining inventory of hospitality event supplies
Provide hands-on support for cafe operations during events, assisting with food prep, service and guest experience
Help with the solicitations of in-kind donations of food, beverages, etc. by preparing in-kind outreach letters and following up on requests via email and phone calls
Qualification
Preferred
Excellent customer service and interpersonal skills
Professional and gracious in high-volume situations
Knowledge of farmed animal and vegan issues
Effective communication, public speaking, and outreach skills with various audiences
Ability to work independently and exercise good judgment
Efficient organizational skills and attention to detail
Team player and collaboration skills when working with colleagues
Willingness and ability to perform physical labor and moderate lifting
Valid driver's license and clean driving record, preferred
Alignment with Farm Sanctuary's values of compassion, understanding, integrity, transformation, and freedom
Familiarity, commitment to, and experience with the practice of equity and social justice, and the principles embedded in Farm Sanctuary's mission
Benefits
Free onsite housing - personal room with shared living spaces - at our flagship location nestled in the Finger Lakes Region
Eligibility to participate in Farm Sanctuary's 403(b) and medical insurance plan