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NEOGOV · 13 hours ago

Financial Aid Technician III

Scottsbluff, NE

Full-time

Onsite

Entry Level

$16.78/hr - $16.78/hr

1+ years exp

NEOGOV is seeking a Financial Aid Technician III to support financial aid programs at Western Nebraska Community College. The role involves providing information to students about financial aid, assisting with documentation and compliance, and performing various clerical tasks related to financial aid administration.

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Responsibilities

Provide information to students and families regarding financial aid programs, including eligibility requirements and application processes; interpret and explain the college's financial aid policies and procedures

Answer student inquiries about financial aid Satisfactory Academic Progress status in accordance with Federal regulations and institutional policies and procedures; provide information to students regarding the appeal process; prepare Satisfactory Academic Progress appeals to committee for review; prepare appeal agreements

Educate students about how to navigate their student portal to access financial aid information, student account statement, authorization for release of information, unofficial transcripts, work study/student employment training, etc

Explain financial aid payments and related billing charges to students; make reminder calls of balances due and advise students of financial assistance options

Provide information to students and supervisors regarding the student employment process; and help determine student eligibility for student employment positions

Responsible for the primary use of the electronic imaging system including reviewing, logging and filing documents into the proper workflows and student files for timely processing

Maintain accurate and detailed student records in compliance with Federal regulations and institutional policies and procedures relating to data sharing, privacy, and retention requirements

Perform a wide variety of general clerical work; file, type, run letters, keep office supplies stocked, schedule student appointments with financial aid staff

Complete financial aid verification for third-party student aid providers (ex: housing assistance)

Contact high school counselors regarding Board of Governors’ and Outstanding Leadership Scholarship Nominations; prepare scholarship certificates for award nights

Provide financial aid information to students; prepare materials for registration days; plan financial literacy month events

Assist with reviewing financial aid forms and notifications on an annual basis to ensure accuracy, identify opportunities for clarity, and to ensure the information matches processes

Provide training to Welcome Center student workers to be able to address basic financial aid inquiries

Participate in financial aid trainings and workshops

Review reports and perform projects as requested

Perform other duties as assigned

Qualification

Financial aid knowledgeClerical skillsData managementStudent advisingCommunication skills

Required

Equivalent to an Associates degree from an accredited college or university with major course work in business administration or a related field

One to two years of clerical and technical experience including exposure to the student financial aid function

Possession of, or the ability to obtain, an appropriate, valid driver's license and an acceptable driving record that does not exclude the driver from coverage under WNCC's vehicle insurance