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Barclays Investment Bank · 20 hours ago

EDP AWS Cloud Support Engineer

Building 400-115 South Jefferson Rd Campus, Whippany

Full-time

Onsite

Mid, Senior Level

$115K/yr - $160K/yr

Barclays Investment Bank is on a transformative journey to redefine the future of banking, and they are seeking an EDP AWS Cloud Support Engineer to join their GTSM team. The role involves supporting Enterprise Data Platforms by owning critical cloud-based data products, ensuring production stability across AWS environments, and collaborating with global teams to influence service reliability.

BankingFinancial Services

H1B Sponsor Likely

Responsibilities

Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders

Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance

Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing

Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes

Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management

Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues

Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions

Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others

OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes

Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues

Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda

Take ownership for managing risk and strengthening controls in relation to the work done

Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy

Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively

Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience

Influence or convince stakeholders to achieve outcomes

Qualification

AWS services expertiseCloud infrastructure managementData ingestionCurationAWS security policiesData quality monitoringObservability toolsLearning mindsetCollaboration skillsStrategic thinking

Required

Certificate or equivalent work experience demonstrating deep expertise in AWS services, cloud infrastructure, and day-to-day cloud operations

Data ingestion and data curation, with experience supporting data products in production environments

AWS security policies, account setup, and governance controls

Data quality monitoring, including analysis and remediation of data drift and schema drift issues

Observability tools and building dashboards for cloud-based data metrics

Preferred

Experience supporting centralized, multi-tenant platforms in an enterprise environment

Building and operating scalable platform services in a hybrid-cloud architecture

Exposure to Databricks, Snowflake, Immuta, Confluent, or data mesh services

Good learning mindset with the ability to quickly adopt new technologies and platforms

Experience collaborating across technical and business teams to support mission-critical services

Benefits

Medical

Dental and vision coverage

401(k)

Life insurance

Other paid leave for qualifying circumstances

Company

Barclays Investment Bank

Barclays Investment Bank offers large corporate clients with strategic advisory, financing, and risk management solutions. It is a sub-organization of Barclays Corporate Banking.

Founded in 1997

London, England, GBR

10001+ employees

https://www.investmentbank.barclays.com

H1B Sponsorship

Barclays Investment Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)