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State of Iowa - Executive Branch · 16 hours ago

Information Technology Specialist 3 - Networking and Systems Administrator

Mount Pleasant, IA

Full-time

Onsite

Entry, Mid Level

1+ years exp

The State of Iowa - Executive Branch is seeking an Information Technology Specialist 3 – Networking and Systems Administrator to provide hands-on technical support for IT systems across multiple sites. This role involves managing local hardware, servers, and networking equipment while ensuring compliance with security and operational standards.

AssociationConsultingNon Profit

No H1B

Responsibilities

Provide timely technical support for IT systems and processes at local sites, including troubleshooting and issue resolution

Collaborate with site staff and IT teams (local and remote) to meet operational IT requirements supporting business functions

Travel to sites within the EIS region of Iowa to deliver on-site IT support and maintenance

Manage and maintain site computers, ensuring proper security measures, software updates, and functionality

Support and troubleshoot computer peripherals and assist with automation solutions tailored to site and security needs

Maintain accurate inventory and documentation of site-specific IT assets using ITSM systems

Install, configure, and maintain physical and virtual servers in alignment with DOM DoIT standards, including backups and patching

Deploy and monitor networking equipment and circuits, ensuring operational status and communicating outages or maintenance plans

Maintain and patch desktop productivity suites and business-specific applications; document configurations for knowledge sharing and continuity

Utilize scripting and automation tools to streamline processes and generate reports where applicable

Track and manage support tickets across ITSM, agency-specific systems, and vendor platforms

Prepare and deliver clear documentation, weekly status logs, and project reports; attend required team and site meetings

Qualification

IT troubleshootingNetworkingServer managementDatabase managementAutomation toolsClear communicationCollaborationOrganizational skills

Required

Graduation from an accredited four-year college or university with a degree in any field, and experience equal to one year of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites

Graduation from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security

All of the following (a and b): a. One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience

All of the following (a and b): a. One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and b. Either of the following: i. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a; or ii. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a

Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 2

Benefits

Iowa Public Employees' Retirement System (IPERS)

Health, dental, and vision insurance

Generous vacation, sick leave, and paid holidays

Life and disability insurance

Retirement savings options (RIC)

Flexible Spending Accounts

Company

State of Iowa - Executive Branch

If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you! There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more.

Founded in 1965

Des Moines, Iowa, USA

10001+ employees