ChenMed · 14 hours ago
Center Clinical Manager
Margate, FL
Full-time
Onsite
Mid, Senior Level
$54K/yr - $78K/yr
5+ years expChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The Center Clinical Manager is a leadership-focused position that works directly with patients, families, and medical personnel to provide high-quality healthcare, ensure clinical standards are met, and develop care team members in their assigned center.
Health CarePrimary and Urgent Care
Responsibilities
Provide extraordinary customer service and professionalism to all internal and external customers (including patients and other team members) at all times
Identify patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements
Ensure clinical and quality standards of ChenMed are consistently met
Collaborate with team members to ensure quality and consistency of Daily and Super Huddles
Address / resolve any customer-service issues and elevate them to Center Manager and/or Market Clinical Manager when needed
Maintain patient confidence and protect operations by monitoring confidential information processing
Serve as hiring manager for Care Promoters, X-ray tech and Med Tech
Monitor team performance from a clinical perspective, identify issues, work through resolutions and provide both informal and formal feedback
Orient new Care Promoters to their duties including philosophy of care, patient flow and clinical competencies
Provide ongoing education and training in collaboration with the Market Clinical Manager to enable team members to meet patient care and organizational priorities
Ensure completion of patient care requirements by scheduling and assigning care team members and following up on work results
Ensure operation of medical and administrative equipment by verifying emergency equipment availability; ensuring completion of preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Monitor the number of patients and wait time to ensure proper flow of patients from check-in through appointment to check-out
Triage patient phone messages making sure patient calls are thoroughly vetted and routed to the correct team member and returned in an appropriate time frame
Maintain medical supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations
Complete all required training to dispense medications from medication room
Other responsibilities may include: Assist in screening of walk-ins
Ensure accuracy of medications provided to patients
Ensure accurate indexing of all paperwork
Inspect pharmacy log and inventory
Maintain clinical and quality control logs, including Diagnostic Tracking
Coordinate sending out of lab specimens
Other duties as assigned by Center Manager or Market Clinical Manager
Qualification
Required
Licensed Practical Nurse, with license to practice nursing in the state of employment
IV Therapy certification, if required by state board of nursing
CPR for healthcare providers
High school diploma or GED equivalent required
Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered
A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required
A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferred
Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
Excellent oral and written communication skills
Empathy towards our patients at all times
Ability to collaborate with team members, including doctors, nurses, front desk staff, center managers, and market leaders
Mindset focused on solving problems for patients and achieving team goals
Knowledge of medical products, services, standards, policies and procedures
Skill in operating phones, personal computer, software and other IT systems
Ability to pay close attention to detail and to ensure accuracy of reports and data
Ability to manage multiple processes and lead a team of Medical Assistants, X-ray Technician and Pharmacy Technicians
Ability to maintain effective and organized systems to ensure timely patient flow
Ability to be calm and flexible in busy or stressful situations
This position may require some local travel to assist in covering other centers
This position requires 5% of travel nationwide
Preferred
Experience working with geriatric patients
EMR system experience
Prior supervisory experience
BA/BS degree in Business or Healthcare Administration or a healthcare related field preferred
Experience working with geriatric patients is preferred
EMR system experience a plus
Benefits
Comprehensive benefits
Career development and advancement opportunities
Great work-life balance
Company
ChenMed
ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.
1001-5000 employees
H1B Sponsorship
ChenMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (13)
2022 (26)
2021 (31)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Christopher Chen, MD
Chief Executive Officer
Michael Redmond
Chief Financial Officer
Recent News
2025-06-27
Google Patent
2025-05-05
Company data provided by crunchbase