bioMérieux · 13 hours ago
Field Application Specialist I
Oregon, United States
Full-time
Onsite
Entry Level
$80K/yr - $106K/yr
2+ years expbioMérieux is a global leader in the field of in vitro diagnostics, and they are seeking a Field Application Specialist I to provide solution-oriented training and technical support for their diagnostic product lines. The role involves collaborating with customers to ensure effective implementation and ongoing support while maintaining strong professional relationships.
Biotechnology
Responsibilities
Coordinate and provide technical training, consultation, and ongoing support of bioMérieux’s diagnostic product lines within the U.S. customer base
Develop, cultivate, and maintain strong professional relationships with all customers
Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMérieux’s CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams
Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators
Responsible for efficient territory management within operating expense budget
Support bioMérieux revenue initiatives
Territory management over designated geographic area. Extensive field travel is required (average 75%, including overnight stays)
Perform all work in compliance with company quality procedures and standards
Performs other duties as assigned
Qualification
Required
Bachelor's degree in medical technology, technical or life science field
2+ years of clinical laboratory experience or equivalent
Technical learning aptitude to quickly understand and acquire new technical knowledge and skills
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy
Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment
Effective and efficient problem analysis that leads to high-quality decisions
Troubleshooting issues to identify and resolve problems efficiently
Proficient in Windows OS, MS Office programs
Written and verbal communication skills, including the ability to communicate technical data clearly
Ability to cooperate with others at all levels and work cross-functionally to achieve shared objectives
Consistently uphold and reflect the core ethical principles and values that bioMérieux promotes
Ability to remain in stationary position, often standing, for prolonged periods
Ability to ascend/descend stairs, ladders, ramps, and the like
Ability to wear PPE correctly most of the day
Ability to adjust or move objects up to 50 pounds in all directions
Domestic travel required: 75%
International travel required: 5%
Total travel: 80%
Preferred
MLS (ASCP) Certification Preferred
bioMérieux product experience preferred
Experience with CLIA regulations and/or other laboratory credentialing standards preferred
Experience with related technical field applications support strongly preferred
Laboratory Information System (LIS) or Connectivity/Networking experience a plus
Benefits
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
Company
bioMérieux
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jana Inman
CFO Global R&D
Aaron Ford
Talent Acquisition Partner II
Recent News
MarketScreener
2024-04-11
MarketScreener
2024-04-10
MarketScreener
2024-03-27
Company data provided by crunchbase