Air General Inc. · 1 week ago
Traveler Services Coordinator
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelAir General Inc. is a family-owned national cargo handling company and passenger services provider seeking a professional Travel Services Coordinator. The role involves managing bookings, supporting greeters, and assisting the manager with administrative tasks to ensure excellent customer service.
Information Technology
No H1B
U.S. Citizen Only
Responsibilities
Manage all e/mail and telephone bookings during the assigned shift
Ensure Greeters are assigned to all events
Follow up prior to events with each Greeter
Ensure Greeters provide full report after completion of each event
Accurately record all events in the booking system so all information is ready for billing purposes
Make decisions to assist the Greeters in the field during unusual circumstances
Assist the Manager with administrative details as necessary
Support the Manager in the quest to serve the customer and attract new business
Support the Manager with data entry when required
Qualification
Required
High school diploma or GED - advanced degree preferred
Must be at least 18 years of age
Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs
Must be able to clearly understand and communicate in English when performing essential job functions
Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens
Be available to work varied shifts, including nights, weekends, and holidays
Professional and courteous
Warm and willing to assist
Flexibility
Possessing superior problem-solving capabilities
Ability to respond well to difficult situations
Emotional resilience, able to handle pressure and meet timelines
Must display a diplomatic demeanor
Must take ownership and be accountable for results
Ability to work without immediate supervision
Able to work as part of a remote team
Must be flexible to work variable shifts
Must be able to juggle calls and assignments
Must be detail-oriented and follow through on assignments to completion
Preferred
Prior airline, travel agency or airport experience preferred
Benefits
Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
Paid Time Off and Sick Time
Paid Parental Leave
401(k) Retirement Plan and Roth after 6 months, company match after 1 year
Life Insurance
Tuition Scholarship Program
Company Emergency Loan Program
Earned Wage Access - offered through Tapcheck
Tuition Reimbursement
Employee Assistance Program (EAP)
Company
Air General Inc.
Air General Inc. is an aviation company offering cargo handling services.
Founded in 1961
501-1000 employees
Funding
Current Stage
Late StageRecent News
Charlotte Business Journal
2025-01-30
Company data provided by crunchbase