NEOGOV · 14 hours ago
Agency Process Modernization Director (Project Manager II) - 61162694
Lexington County, SC
Full-time
Hybrid
Lead/Staff, Director/Executive
$80K/yr - $143K/yr
5+ years expNEOGOV is seeking a visionary process modernization leader for the South Carolina Department of Education. The Agency Process Modernization Director will redesign agency operations, focusing on procurement and expanding to other functions, to create more efficient and customer-centered workflows.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead Agency Process Modernization: Drive and coordinate business process redesign, workflow optimization, and operational modernization across Procurement, Finance, Operations, and related functions by developing and executing a phased modernization roadmap that begins with Procurement and expands to additional offices over time
Reimagine Procurement End-to-End: Partner with Procurement leadership to redesign the full procurement lifecycle (from intake and planning through solicitation, award, contract management, and payment) translating complex rules and constraints into clear, intuitive workflows that reduce cycle times and administrative burden while maintaining compliance
Design Human Centered-, Scalable Workflows: Map current state processes, identify pain points, and design -future state- workflows that prioritize clarity, usability, accountability, and speed, while aligning processes with enabling technologies so systems support the work rather than dictate it
Standardize While Allowing Flexibility: Establish process standards, templates, playbooks, and design principles that create consistency across the agency while accommodating diverse program needs and replacing individual workarounds with repeatable, teachable processes that endure through staffing changes
Drive Change Management & Adoption: Lead stakeholder engagement, communications, and training to ensure redesigned processes are understood, adopted, and sustained, serving as a trusted advisor to leadership and staff as teams transition from legacy practices to modern, mission aligned- ways of working
Enable Data Informed- Operations: Define operational metrics, business value and feedback loops to evaluate process performance, identify bottlenecks, and drive continuous improvement, partnering with Finance, IT, and leadership to elevate operational insight and transparency across workflows
Lead Cross-Functional Teams: Guide teams in the delivery of business strategy and process modernization initiatives, ensuring alignment with organizational goals and measurable outcomes
Facilitate Collaborative Discovery: Conduct workshops and envision sessions to define future state business processes and support stakeholder interviews to identify impacts, assess needs, and understand end-user experience
Qualification
Required
A bachelor's degree and experience managing large projects of moderate complexity and risk
Preferred
Bachelor's degree in business administration, operations management, organizational design, industrial engineering, or a related field, or equivalent professional experience
Five plus (5+) years of experience in project management with proficiency in technology
Demonstrated experience leading complex business process redesign efforts in procurement, finance, operations, or enterprise service functions
Strong systems thinker with the ability to see connections across policy, people, technology, and workflow design
Familiarity with process improvement methodologies (e.g., Lean, Six Sigma, service design, design thinking, or similar frameworks)
Exceptional facilitation and communication skills. Able to bring clarity to complexity; collaboratively across internal offices, leadership, and partners; and build shared ownership of change
Comfort moving between strategic vision and hands-on execution, designing processes, and helping teams implement them in practice
Experience supporting business transformation initiatives, including organizational change management, business advisory, and learning
Experience in facilitating workshops, conducting stakeholder interviews, and mapping current and future state business processes
Strong analytical skills for data gathering, pattern identification, and gap analysis
Experience designing and delivering training, communication plans, and coaching strategies
Ability to measure and report on business value metrics and progress
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
15 days annual (vacation) leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs.
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase