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KBW Financial Staffing & Recruiting · 5 hours ago

Billing QA Analyst

Concord, NH

Full-time

Hybrid

New Grad, Entry Level

$20/hr - $20/hr

KBW Financial Staffing & Recruiting has partnered with a well-established organization in Concord, NH, searching for a Quality Assurance Billing Specialist to join their team. The role involves reviewing and analyzing billing reports, researching discrepancies, and performing operational process improvements in a fast-paced environment.

CrowdfundingFinancial ServicesHuman Resources

Growth Opportunities

Responsibilities

Reviewing and analyzing daily billing and quality assurance reports

Researching customer billing discrepancies and performing corrective actions within internal systems

Entering and tracking work orders related to customer account issues

Preparing tracking reports and operational metrics for management

Performing targeted customer outreach to resolve account discrepancies

Qualification

ExcelAnalytical skillsAuditing skillsProblem-solving skillsCustomer communicationAttention to detail

Required

Intermediate Excel skills (filtering, sorting, formulas, basic lookups)

Strong analytical, auditing, and problem-solving skills

High attention to detail with the ability to manage high-volume data entry

Comfortable communicating with customers regarding billing and account issues

Benefits

Hybrid flexible schedule

Company

KBW Financial Staffing & Recruiting

KBW Financial Staffing & Recruiting is a staffing and recruiting company providing accounting and financial placement services. It is a sub-organization of BANKW Staffing.

Founded in 2005