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Primary Health Care, Inc (PHC) · 12 hours ago

Residency Team Lead RN - PHC @ Mercy

Des Moines, IA

Full-time

Onsite

Mid, Senior Level

$25/hr - $37/hr

2+ years exp

Primary Health Care, Inc (PHC) is seeking a Residency Team Lead RN to provide leadership for the Patient Care Team and nursing care for patients. This role involves assessing, planning, directing, and evaluating nursing care while collaborating with a multidisciplinary team to ensure quality patient care.

Health CareHospitalMedical

Responsibilities

Leads the Patient Care Team (PCT), ensuring efficient patient flow and completion of daily tasks. Assigns care team members in accordance with patient needs, along with staff capabilities and qualifications, to meet the needs of the clinic and residency education

Coordinates clinical support staffing schedule, including reviewing time off requests and recommending approval/denial for time off requests to the Clinic Director. Assigns care team members in accordance with patient needs, staff capabilities, and qualifications. Monitors the effectiveness of the care given by MAs, LPNs, students, and apprentices

Assist in finding fill-in staff and coordinating floating staff between locations as requested

Helps plan, facilitate, and delegate daily staff huddles when the Clinic Director is not present. May support clinical support staff meetings with content and presentation of material

Performs quality assurance reviews for life safety controls/tasks and duties assigned to clinical support staff

Triages patients in-person or on the phone according to established protocol

Serves as a resource to clinical support staff regarding clinical functions such as waived testing, vaccinations, standing orders, EMR Superuser, regulatory standards, and procedures. Assists clinical support staff as needed, including but not limited to, facilitating patient rooming and intake, obtaining vital signs, performing point-of-care, lab, and diagnostic testing per orders, and administering medications, immunizations, and treatments per orders to ensure efficient care team workflow

Participates in training, orientation, competency assessment, and education of employees. Serves as a resource person to other staff and promotes effective collaboration. Provides feedback for MAs and LPNs as requested as part of the competency or evaluation process

Serves as a patient advocate, resource, and point-of-contact for patients through the continuum of care

Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures

Performs other duties as assigned

Qualification

Registered Nurse licenseNursing care regulationsLeadership skillsCustomer service skillsBasic computer skillsEffective communicationProfessionalismInterpersonal skillsTeamwork skillsProblem-solving skillsOrganizational skills

Required

Completion of an accredited nursing program accepted by the Iowa Board of Nursing for Registered Nurse licensure

A minimum of 2 years of RN experience. Note: LPN experience may be partially substituted for experience at leadership discretion for internal candidates

Effective nursing skills and knowledge of nursing care regulations and practices established by the Iowa Board of Nursing with ability to apply universal precautions in patient care

Excellent interpersonal, teamwork and collaboration skills with ability to develop and maintain effective working relationships and take a team approach to care

Effective written and verbal communication skills

Effective leadership skills

Excellent customer service skills

Basic computer skills with proficiency using Microsoft Office applications, electronic health record and other database systems

Strong organization and prioritization skills and is detail oriented

Professionalism skills with ability to maintain composure in all situations, demonstrate support and interact empathetically with diverse groups of individuals

Effective problem-solving skills

Licenses & Certifications: Current RN license recognized by the State of Iowa; Current Basic Life Support (BLS) for Healthcare Providers; Current Mandatory Reporter Training: Child Abuse and Dependent Adult Abuse recognized by the State of Iowa; Must be obtained within the Introductory Period if not current