Community Bridges · 1 week ago
ADVOCATE III
Felton, CA
Full-time
Onsite
Entry, Mid Level
2+ years expCommunity Bridges is an organization that delivers essential services and advocates for health and dignity across every stage of life. The Advocate III role involves providing direct human services and referrals to community members, managing a caseload, and collaborating with community partners to ensure clients have access to necessary resources.
CommunitiesHealth CareNon Profit
Responsibilities
In rotation with other staff, greets clients over the phone and in person, assesses their needs, and provides them with information and/or referral to any relevant services; maintains a database of current community resources and services
Helps clients obtain, complete, and submit applications and forms for a variety of services, including housing, health insurance, education, employment, and others
Provides immediate, short-term assistance to clients in crisis
Works with a defined caseload of clients to assess, plan, implement, coordinate, monitor, and evaluate the options and services required to meet the client's health and human service needs
Participates in multi-disciplinary teams to coordinate client services
Educates clients in a variety of life skills, including nutrition, parenting, and interpersonal communication; coordinates and leads support groups and classes
Serves as a State Mandated Reporter for vulnerable populations
May transport clients as needed
Supports the Program Manager in a variety of areas, including drafting and reviewing documents and preparing reports as required by funders
Collects, organizes, and records data about clients and services; enters data into a centralized system, and complies with the reporting requirements of all funders
In collaboration with other staff, sets up and assists with the Center’s food distribution
Plans, coordinates, and implements community events hosted by the Center
Performs outreach to raise program visibility in the community—represents the program at events, distributes informational material, and maintains contact with other relevant organizations and government bodies
Trains and mentors interns and volunteers
Assists in the training of new staff
Completes all training requirements, including maintaining any accreditation, as required by Community Bridges and its funders; engages in ongoing training and development to ensure effective programming
Attends all required staff meetings
May be required to work at other Family Resource Collective sites as needed
Communicates and works effectively and respectfully with people from different racial, ethnic and cultural groups and from different backgrounds and lifestyles; demonstrates a knowledge of and sensitivity to their needs. Will work with specialized populations that may include the homeless, foster families, youth on probation, and others
Develops and maintains positive community relationships with clients, coworkers, supervisors, partners, stakeholders, and the public
In accordance with the Community Bridges Customer Service Plan, provides excellent customer service to clients, colleagues, and the public
Performs other duties as assigned
Qualification
Required
BA/BS degree or higher in psychology, sociology, community studies or a related field required
At least 2 years of experience with case management in the human service or a related field required
Must be able to work at a computer for full workdays; some routine lifting and reaching required
Must be able to lift up to 25 lbs
Must have a valid CA driver's license, have access to drive a motor vehicle incidental to the performance of the work, and be insured
Must pass a criminal background check and maintain a clean record
Advocates who transport clients must pass a pre-employment drug screen and comply with periodic testing for drug use and alcohol misuse
Bilingual/biliterate English/Spanish required
Preferred
Interactive education and training techniques
Best practices in case management
Standard office practices and procedures, including filing, record keeping and gathering of detailed information
Social service programs and other community resources, as well as their eligibility and enrollment requirements
The particular challenges facing at-risk populations and best practices for helping them overcome those challenges
Effective outreach and marketing principles and practices
Benefits
$.40/$.10 per hour bilingual/biliterate differential after passing a test administered by the HR Department.
Company
Community Bridges
Community Bridges is a non-profit healthcare institution that provides human services to children, families, and elderly.
Founded in 1977Watsonville, California, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tonje Wold-Switzer
Assistant to the CEO
Company data provided by crunchbase