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Illumina · 16 hours ago

Staff Program Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$118K/yr - $177K/yr

8+ years exp

Illumina is a company focused on expanding access to genomic technology to improve health equity globally. They are seeking a seasoned Program Manager to lead complex marketing and eCommerce initiatives across digital platforms, ensuring aligned delivery and measurable impact while managing a team of project managers.

BiotechnologyGeneticsHealth CareMedical

No H1B

Responsibilities

Drive end-to-end program delivery for enterprise marketing solutions such as website enhancements, personalization, and portal capabilities

Partner cross-functionally with Product Management, Content Strategy, UX/UI, Development and Commercial teams to align digital roadmaps and timelines

Develop a framework around an iterative state for individual contributors that is performance-driven and leverages analytics, user research, user testing and A/B testing data

Lead, mentor, and develop a team of project managers operating in an agile framework

Oversee agile ceremonies in coordination with Digital Product Owners (e.g., sprint planning, backlog grooming) to support velocity and continuous improvement

Ensure consistent project documentation, reporting, and stakeholder communication across all initiatives

Manage a structured intake process to assess, scope, and prioritize requests from business stakeholders

Facilitate quarterly planning and roadmap alignment sessions with marketing and business leads

Establish best practices and scalable frameworks for project execution, resource allocation, and risk mitigation

Track KPIs and operational performance metrics to drive accountability and continuous optimization

Qualification

Program ManagementDigital MarketingAgile MethodologyCross-functional LeadershipEnterprise CMS PlatformsMarketing Automation ToolsAnalytics PlatformsStakeholder ManagementCommunication SkillsOrganizational Skills

Required

8+ years of program/project management experience, with at least 3 years in a digital marketing or web experience-focused role

Proven ability to manage large-scale digital programs, including websites, portals, and campaign ecosystems

Demonstrated leadership of cross-functional teams and direct reports in an agile environment

Exceptional organizational, communication, and stakeholder management skills

Experience with enterprise CMS platforms, marketing automation tools, and analytics platforms is a plus (e.g., Adobe Experience Manager, Salesforce, Google Analytics)

Bachelor's degree in Marketing, Business, Communications, or related field; PMP, Scrum Master, or Agile certifications

Experienced working within the agile-development methodology

Excellent understanding of Infrastructure and microservices based architecture and web applications

Proven ability to develop business relationships and communicate successfully with people at all levels of management; exhibit excellent interpersonal and diplomacy skills

Financial acumen and business savvy with understanding of business model levers and ability to strategically execute on growth plans

Effective communication and interpersonal skills to influence people, process and technology in a manner that enriches Illumina's company culture and overall team performance

Must be organized and able to multi-task and re-prioritize as direction and goals shift, ability to drive team collaboration as well as work independently, driven by deadlines and high expectations both creatively and consistently

Must be a consummate team player, putting others before self, and actively engage stakeholders at all levels

Must be focused on delivering value for stakeholders (customer and employee)