Ultimate Staffing ยท 16 hours ago
Parts Operations Specialist
Irvine, CA
Full-time
Onsite
Mid Level
$32/hr - $35/hr
3+ years expUltimate Staffing is seeking a Parts Operations Specialist to enhance operational efficiency and service levels in coordination with Mobis Parts America and other service providers. The role involves resolving dealer issues, managing vendor relationships, and tracking performance indicators within the parts operations team.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Shauna Cort
Responsibilities
In coordination with Mobis Parts America and other of our service providers, resolve operational issues, improve service levels, and ensure alignment with KUS standards
Provide direct support for escalated dealer issues by collaborating with internal departments and external partners
Adjust Parts systems parameters as needed to support dealer operations
Ensuring all payment and billing processes are compliant with all financial audit requirements (in a SOX environment)
Vendor management and coordination including remanufacture or direct exchange related suppliers and our primary 3PL provider, including billing or payment to and ensuring KMA's interests are properly represented
Track and report on key performance indicators (KPIs) related to parts operations and service providers' performance
Support cross-functional projects and contribute to continuous improvement initiatives within the parts operations team
Perform ad hoc reporting, administrative tasks, and other duties as assigned by the manager
Qualification
Required
Bachelor's Degree in a related business field or equivalent combination of education and work experience is required
3+ years involvement in automotive service parts business preferably
Proven track record in customer communication, issue resolution, and cross-functional coordination
Familiarity with ERP systems
Excellent written and verbal communication skills
Advanced critical thinking skills
Strong background in data analysis, forecasting, and KPI reporting
Advanced capabilities in MS Excel with proficiency in all other office suite products
Preferred
3-5 years of experience in automotive parts operations, logistics, or dealer support preferred
Experience in developing and implementing SOPs and process improvements
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase