Samsara · 5 days ago
Manager, Accounts Receivable Operations
United States
Full-time
Remote
Senior Level
$112K/yr - $160K/yr
7+ years expSamsara is a pioneer of the Connected Operations™ Cloud, focusing on improving the safety, efficiency, and sustainability of physical operations. The Senior Manager, Order to Cash will lead critical functions within the OTC organization, ensuring accurate billing, exceptional customer support, and efficient cash application processes.
Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
Responsibilities
Lead and develop three teams: Cash Application, Invoicing, and L2 Billing Support
Establish a long-term vision for scalable Order-to-Cash operations, ensuring accuracy, timeliness, and customer satisfaction
Drive process standardization, automation, and system improvements across all OTC workflows
Partner with Finance, Sales Ops, Deal Desk, Support, and Product teams to streamline customer billing experiences and internal processes
Own KPIs and SLAs for billing accuracy, invoice timeliness, cash application turnaround time, and billing support ticket resolution
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team
Qualification
Required
7–10+ years of experience in Order-to-Cash, Revenue Operations, Billing, or Shared Services
3–5+ years managing multi-function operational teams
Deep understanding of cash application, invoicing, and billing support processes in a SaaS, hardware, or subscription business
Strong analytical mindset with experience owning operational KPIs and reporting
Proven ability to lead change, streamline processes, and implement scalable systems
Excellent communication skills and stakeholder management experience
Experience with NetSuite and ticketing systems (Zendesk, Salesforce Service Cloud)
Preferred
Experience implementing or using Accounts Receivable (AR) and Order-to-Cash (O2C) automation platforms such as HighRadius, Growfin, Tesorio, etc
Experience with SAP or Oracle
Understanding of SAT (Mexican tax authority) regulations
Benefits
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Company
Samsara
Samsara is digitizing the world of physical operations.
1001-5000 employees
H1B Sponsorship
Samsara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$930MKey Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M
Leadership Team
Sanjit Biswas
CEO
Ben Calderon
CTO - Hardware & Operations
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase