Microsoft · 6 hours ago
Senior Critical Environment Telemetry Engineer
United States, Arizona, Phoenix
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $235K/yr
3+ years expMicrosoft’s Cloud Operations & Innovation (CO+I) is seeking a Senior Critical Environment Telemetry Engineer to manage telemetry pipelines from Critical Environment systems into Microsoft’s telemetry platforms. The role involves troubleshooting, delivering high-quality telemetry solutions, and collaborating with various teams to ensure operational excellence in mission-critical environments.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Deliver telemetry onboarding and operations at scale: Configure, validate, and maintain high-availability telemetry from CE systems (electrical + mechanical) using industrial control and monitoring systems (e.g., SCADA, EPMS, BMS/BAS)
Deep troubleshooting and root cause analysis: Diagnose issues across control networks and telemetry stacks (field devices → gateways/connectors → SCADA/servers → cloud ingestion), including protocol-level troubleshooting (e.g., Modbus/BACnet register mapping, comms reliability, polling performance, device addressing)
Commissioning, integration, and quality: Support commissioning activities and integrations for new/retrofit sites; ensure telemetry meets defined quality standards (accuracy, completeness, timeliness, stability) before release to production stakeholders
Operate with live-site accountability: Partner with datacenter operations and engineering teams to resolve incidents, drive corrective actions, and prevent recurrence; participate in an on-call rotation as needed to support mission-critical environments
Partner and lead cross-functionally: Collaborate with internal teams (operations, engineering, platform/software, security), system integrators, and equipment vendors to deliver telemetry solutions and resolve systemic issues
Improve standards and automation: Contribute to standard telemetry architectures, repeatable onboarding playbooks, and automated validation/troubleshooting approaches; identify gaps and propose roadmap improvements
Documentation and enablement: Create and maintain clear technical documentation (site onboarding guides, point mapping standards, troubleshooting runbooks) and train engineers/operators on telemetry systems and best practices
Security and reliability mindset: Apply strong operational rigor for OT systems (change control, access management, resilient designs, safe rollout practices) to protect uptime and reduce risk
Qualification
Required
Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls/Automation Engineering, Industrial Engineering or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Prior experience in data center controls, including BMS and EPMS lifecycle support, troubleshooting, and project delivery (scope/schedule/vendor management)
Experience with PLC/HMI/SCADA development or modification (logic, graphics, alarming, historians), including commissioning practices such as FAT/SAT and structured validation
Understanding of OT networking fundamentals (segmentation, redundancy, routing basics), and the ability to troubleshoot field network issues that impact telemetry stability and latency
Ability to use tools like Python/PowerShell, SQL, or equivalent to automate validation, analyze large telemetry datasets, and speed root-cause investigation
Ability to use tools like Python/PowerShell, SQL, or equivalent to automate validation, analyze large telemetry datasets, and speed root-cause investigation
Experience building repeatable standards, reducing incident rates, improving telemetry quality KPIs, and contributing to continuous improvement in mission-critical operations
Exposure to industrial safety/compliance practices and standards relevant to controls environments (e.g., change control rigor, audit readiness, secure configuration practices)
Background in utilities/energy & renewables, oil & gas pipelines, manufacturing automation, chemical/pharma processing, aerospace/automotive test systems, or robotics, especially where uptime, safety, and data integrity are critical
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
Company data provided by crunchbase