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Uson - Air Leak & Flow Measurement Solutions · 22 hours ago

Applications Engineering Specialist

Houston, TX

Full-time

Hybrid

Mid Level

3+ years exp

Uson is the premiere global provider of leak testing equipment and solutions, serving various industries. The Applications Engineering Specialist is a key contributor within the Sales department, responsible for ensuring technical excellence and operational support across quoting, customer specification interpretation, and equipment selection.

Automotive

Responsibilities

Interpret customer Test Specification requirements

Select equipment to fit test applications and verify with feasibility, and/or studies

Translate requirements to optimum solutions

Provide applications and operational support as needed to Internal and external customers

Act as a technical resource for customer applications issues

Perform maintenance assistance and trouble shooting for internal and external support

Escalate feedback regarding changes, enhancements or challenges to existing products

Support product development in new product specifications and testing requirements

Perform Proof of Concept/Application Studies using customer parts

Manage instrument demo fleet

Provide online and onsite instrument training for customers and channel partners

Monitor performance, identify problems and implement solutions to ensure optimal performance

Ensure quotes/proposals meet customer specifications

Drive customer satisfaction, advocacy and loyalty

All other reasonable duties that are assigned

Qualification

Customer specification interpretationEquipment selectionTroubleshooting skillsHubSpot CRMProject managementMicrosoft ApplicationsAnalytical skillsInterpersonal skillsProblem solvingTeamwork

Required

Bachelor's degree or equivalent education and experience in engineering, or related technical field commensurate experience

A proven track record of successful work experience

Minimum 3 years in, interfacing with customers on software and hardware usage

1-2 years of experience working with HubSpot CRM or similar

Commitment and proponent of Company's core values

Ability to work in a team but maintain independent work skills; be a self-starter/self-learner and possess a strong work ethic

Proficient in Microsoft Applications to include but not limited to; Word, Excel, Outlook, Power Point and Teams

Ability to organize, multi-task and prioritize detailed work on multiple, concurrent tasks, with competing priorities

Great level of reliability and accountability as many functions of the role are subject to stringent or changing deadlines

Excellent problem solving/troubleshooting and analytical skills

Excellent project management skills

Strong interpersonal skills with an ability to influence. Effectively communicate in both verbal and written form. Willingness to explain difficult issues and think quickly