JEHM Wealth & Retirement · 1 day ago
Client Service Associate (Licensed)
JEHM Wealth & Retirement is a boutique financial services firm focused on helping clients with their retirement planning. The Client Service Associate will provide service-oriented support to clients, participate in client meetings, and assist with ongoing service needs and plan execution.
Financial ServicesInsuranceRetirement
Responsibilities
Participate in and eventually lead client progress reviews (While full leadership of client meetings and progress reviews will develop over time, candidates should already be comfortable participating in client meetings and engaging in live advisory conversations.)
Serve as a knowledgeable, trusted point of contact for assigned clients
Support ongoing service needs, follow-ups, and plan execution
Assist with applications, account transfers, and money movement tracking
Coordinate closely with the Client Service Director to ensure timely follow-through
Maintain accurate CRM notes, workflows, and documentation
Identify planning or investment opportunities within existing client relationships
Support referral growth through strong client service and relationships
Qualification
Required
Active insurance license and Series 65 (required)
Minimum of 2 years of financial services industry experience (required)
Prior experience working directly with clients in an advisory, service, or support role
Strong organizational skills and attention to detail
Clear, professional written and verbal communication
Comfortable following established processes and workflows
Team-first, service-oriented mindset
Preferred
Experience with Medicare Supplements and Medicare Advantage plans is a strong plus, though not required
Benefits
PTO
Paid holidays
401(k) with match
Health insurance
Professional development support