Ohio Department of Insurance ยท 12 hours ago
Insurance Complaint Analyst 1
Columbus, OH
Full-time
Onsite
Entry Level
$25.77/hr - $25.77/hr
1+ years expThe Ohio Department of Insurance is seeking a professional candidate for the Insurance Complaint Analyst 1 position to assist Ohio consumers with their insurance benefits and issues. The role involves analyzing complaints, providing information, and maintaining records to ensure compliance with insurance regulations.
Government Administration
Responsibilities
Assist consumers via telephone with insurance related questions and provide appropriate response
Review, analyze, establish facts and draw valid conclusions regarding complaints related to all lines of insurance
Demonstrate research and analysis of the facts according to policy terms and applicable regulations through written and verbal responses
Make appropriate referrals to other divisions
Maintain records of investigation
Identify possible violations of insurance laws
Communicate complaint analysis and findings verbally and in writing in a professional manner
Qualification
Required
24 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines, federal health care programs)
6 mos. exp. or 6 mos. trg. in operation of personal computer
2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division)
Or 2 courses in insurance & 2 course in basic mathematics (i.e., addition, subtraction, multiplication, division)
18 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines)
6 mos. exp. or 6 mos. trg. in operation of personal computer
Or completion of undergraduate core program in insurance or business
6 mos. exp. or 6 mos. trg. in operation of personal computer
2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division)
Company
Ohio Department of Insurance
The mission of the Ohio Department of Insurance (ODI) is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jianming Xia
Chief Fiscal Officer
Todd Walker
Chief Communications Officer
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