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Programmers.io · 5 hours ago

FIS Quantum/Echos Production Support

United States

Full-time

Remote

Senior Level

5+ years exp

Programmers.io is seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, focusing on integration with Oracle Fusion. The role involves troubleshooting, maintaining system integrity, and ensuring seamless treasury operations while providing end-to-end support for financial systems.

Enterprise SoftwareInformation TechnologyManufacturingSoftware

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Dipendra Gupta

Responsibilities

Provide end-to-end support for FIS Quantum and Echos treasury management systems

Maintain static data within the Quantum environment to ensure system integrity

Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers

Identify and resolve interface issues with bank statements and cashflows

Configure, troubleshoot, and fix Cash Xplorer functionality

Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement

Learn internal systems to provide comprehensive end-to-end support to users

Receive, analyze, and prioritize related support tickets

Provide timely solutions to users

Document resolution steps and knowledge base articles

Support system upgrades and patches

Monitor system performance and recommend improvements

Apply strong Oracle/SQL Server database expertise to maintain system performance

Author and optimize SQL queries for data extraction and reporting

Apply working knowledge of the Quantum data model to troubleshoot complex issues

Work with Golden Gate and Datapipelines technologies for data integration

Support integration points between FIS systems and Oracle Fusion AGIS/GL modules

Utilize FIS ticketing system to manage and track support requests

Maintain SOPs, process documentation, and impact assessments for system updates

Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity

Ensure financial data accuracy, SOX compliance, and internal control adherence

Participate in change management processes to minimize operational disruptions

Qualification

FIS QuantumFIS EchosOracle/SQL ServerEnterprise Workflow FrameworkCash XplorerGolden GateDatapipelinesSOX complianceTreasury processesTechnical troubleshootingFinancial systems knowledge

Required

5+ years' experience with FIS Quantum and Echos treasury management systems

Hands-on experience in static data maintenance within financial applications

Proficiency in Oracle/SQL Server database concepts and SQL query authoring

Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum

Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement

Familiarity with bank statements and cashflow interfaces

Experience with Cash Xplorer configuration and troubleshooting

Working knowledge of Golden Gate and Datapipelines technologies

Understanding of SOX compliance requirements for financial systems

Experience with FIS support tools including the FIS ticketing system

Company

Programmers.io

IBM i is evolving. And so are we.

Founded in 2012

Coppell, Texas, USA

1001-5000 employees

https://programmers.io/

H1B Sponsorship

Programmers.io has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)