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Express Flooring · 7 hours ago

IT Support Technician

Phoenix, AZ

Full-time

Onsite

Mid Level

$63K/yr - $65K/yr

3+ years exp

Express Flooring, a leading provider of residential and commercial flooring solutions, is seeking a hands-on IT Support Technician to support and maintain their technology infrastructure. The role involves managing hardware, software, network systems, and providing user support, ensuring the smooth operation of technology within the company.

Responsibilities

Install and configure computer hardware, software, systems, networks, printers, and scanners

Monitor and maintain the computer systems and networks

Respond in a timely manner to service issues and requests

Provide technical support across the company (this may be in person or over the phone)

Assist with onboarding of new users

Set up accounts for new users

Repair and replace equipment as necessary

Test new technology and provide technical guidance and training to end users

Maintain accurate inventory of all technological devices

Document technical issues and solutions to develop a comprehensive knowledge base for future troubleshooting and training purposes

Perform regular system updates and implement new security measures to safeguard against cyber threat

Qualification

IT Technician experienceTroubleshooting skillsNetwork systems knowledgeNetSuiteCiscoIntuneCompTIA A+Communication skillsOrganizational skillsTime-management skills