Mastercard · 16 hours ago
Senior Vice President, Communications
Miami, Florida
Full-time
Onsite
Lead/StaffMastercard is a global technology company that powers commerce and empowers people. The Senior Vice President, Communications for the Latin America and Caribbean region will shape and execute the communications vision, drive reputation and engagement, and partner with executives to deliver integrated strategies that strengthen the Mastercard brand.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Shape and Execute Regional Communications Strategy: Develop and implement a comprehensive communications plan that aligns with company priorities and strengthens Mastercard’s reputation and brand presence across Latin America and the Caribbean
Drive Brand and Business Impact: Position Mastercard as a trusted leader in payments through strategic storytelling, integrated campaigns, and thought leadership initiatives that resonate with diverse audiences
Lead Media Relations: Build and maintain strong relationships with regional and pan-regional media; manage proactive communications to enhance Mastercard’s reputation
Enhance Executive Visibility: Elevate the profiles of senior leaders through high-impact speaking engagements, media opportunities, and thought leadership content tailored to regional priorities
Oversee Culture and Employee Engagement: Deliver programs that inspire employees, foster culture, and connect teams to Mastercard’s mission and values, ensuring consistency across multiple markets
Manage Issues, Crisis and Policy Communications: Protect Mastercard’s reputation, serving as a trusted advisor during sensitive situations, providing strategic counsel in partnership with the business, legal, policy and crisis response teams
Lead Creative Content and Campaign Development: Oversee the creation of compelling content across innovative formats beyond the press release
Collaborate Across Functions and Divisions: Partner with executive leadership, marketing, public policy, People & Capabilities and cross-functional teams to integrate communications into business priorities and regional growth strategies
Measure and Optimize Performance: Establish metrics and dashboards to assess the effectiveness of communications initiatives, leveraging insights to continuously improve impact
Mentor and Inspire Teams: Lead and develop a high-performing communications team, fostering collaboration and professional growth across geographies
Manage Thought Leadership Customer Forums – negotiating and managing strategic events that spotlight Mastercard’s competitive differentiators and reach our key stakeholders
Oversee the management of the area’s budget and financial due diligence
Qualification
Required
Proven track record in strategic communications, reputation management, and employee engagement within a global organization
Exceptional creativity and ability to craft compelling narratives that resonate across diverse cultures and geographies
Strategic thinker with strong analytical skills and a collaborative, team-oriented approach
Excellent written and verbal communication skills in English and Spanish, with the ability to influence at all levels; Portuguese is a plus
Passion for building an inclusive, innovative, and engaged employee community
Ability to navigate a matrixed organization and manage multiple internal stakeholder groups effectively
Experienced people leader with the ability to motivate and inspire high-performing teams across markets
Trusted counselor on issues related to communications and reputation, with demonstrated experience in crisis and issues management
Experience leading regional communications efforts, managing teams across multiple markets
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
Company data provided by crunchbase