COVA Search Partners · 23 hours ago
Account Manager - Employee Benefits
COVA Search Partners is seeking an experienced Benefits Account Manager to support small to mid-market employer clients. This role is responsible for the day-to-day management of employee benefits programs, including renewals, client service, carrier relationships, and ongoing account support.
Responsibilities
Manage a book of small to mid-market benefits clients, serving as the primary point of contact
Support annual renewal processes, including data collection, carrier negotiations, plan analysis, and client presentations
Coordinate enrollment meetings, open enrollment materials, and employee communications
Partner with producers and internal teams to deliver proactive, high-quality client service
Handle day-to-day service needs including eligibility changes, claims support, billing issues, and policy administration
Prepare and review plan documents, benefit summaries, and compliance-related materials
Maintain accurate and up-to-date client records in the agency management system-EPIC
Communicate directly with insurance carriers to resolve issues and negotiate coverage and pricing
Identify opportunities for plan improvements, cost containment, and additional benefit offerings
Ensure compliance with federal and state regulations
Qualification
Required
5+ years of experience as a Benefits Account Manager within an insurance brokerage or agency
Demonstrated experience managing small to mid-market employer accounts
Strong knowledge of employee benefits, including medical, dental, vision, life, disability, and voluntary benefits
Active Life & Health insurance license
Experience with agency management systems -EPIC
Strong written and verbal communication skills with the ability to present to clients virtually
Highly organized with excellent time management and attention to detail
Comfortable working independently 100% remote
Client-focused, proactive, and solutions-oriented mindset
Company
COVA Search Partners
At Cova Search Partners, we don’t just fill roles — we build long-term partnerships grounded in trust, results, and integrity.
Funding
Current Stage
Early StageCompany data provided by crunchbase