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Home Instead · 1 day ago

Recruitment & Engagement Coordinator

Boerne, TX

Full-time

Onsite

Entry Level

$40K/yr - $50K/yr

1+ years exp

Home Instead is looking for a Recruitment & Engagement Coordinator who can identify and recruit Care Professional Candidates to serve clients. The role involves recruiting, screening, and onboarding new staff to ensure high-quality service delivery.

Elder CareElderlyHealth CareProfessional Services

Responsibilities

Reflect the core values of Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise)

Answer each employment inquiry in a friendly, professional and knowledgeable manner

Develop and implement new recruitment strategies online and within the community

Manage recruitment ads and post positions as necessary

Check in frequently with leads within the applicant tracking system

Schedule and conduct applicant interviews in an efficient and professional manner

Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros

Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents

Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training

Monitor, mediate, and log all client and Care Pro activity utilizing the software system

Evaluate and update all orientation and training materials as needed

Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members

Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

Conduct client/Care Pro introductions as needed

Perform any and all other functions deemed necessary

Qualification

Recruitment strategiesApplicant tracking systemSenior care industry knowledgeCommunication skillsOrganizational skillsOffice equipment operationExcel proficiencyWord proficiencyInterpersonal skillsDecision-making skillsConfidentialityTeamwork

Required

High school graduation or the equivalent

One year of related business experience or an equivalent combination of education and work experience may be considered

Must possess a valid driver's license

Must have an understanding of and uphold the policies and procedures established by Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise)

Must demonstrate excellent oral and written communication skills and the ability to listen effectively

Must have the ability to work independently, maintain confidentiality of information and meet deadlines

Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills

Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures

Must demonstrate knowledge of the senior care industry

Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work

Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community

Must present a professional appearance and demeanor

Must have the ability to operate office equipment

Must be patient and congenial on the telephone

Must have computer skills and be proficient in Excel and Word

Must have the availability to work evenings or weekends as required