Senior Associate, Commerce Platform, Growth & Quality - Strategy & Operations jobs in United States
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DoorDash · 2 weeks ago

Senior Associate, Commerce Platform, Growth & Quality - Strategy & Operations

DoorDash is a technology and logistics company focused on empowering local economies and revolutionizing digital experiences for merchants and customers. As a Senior Associate on the Growth & Quality Strategy & Operations team, you will drive measurable growth across products and services for top restaurant brands, partnering closely with Product and Engineering to enhance the platform's quality and reliability.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Join a unique startup opportunity within DoorDash with an aggressive growth trajectory at the ground floor
Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations
Influence: Influence the product roadmap by gathering merchant feedback, surfacing product gaps, and providing data-backed recommendations to expand our total addressable market (TAM)
Operate: Dive into the lowest level of detail to ensure successful execution
Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success
Build & own: Establish and own the infrastructure needed for massive growth in the business
Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others
Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset

Qualification

Data analysisProduct managementGrowth strategySQLCross-functional collaborationHigh EQCommunicationDetail-orientedOwnershipAdaptability

Required

3-5 years of working experience in roles such as but not limited to: startup/ tech/software strategy & operations, product management or banking, consulting
Strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop
Strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the 'so what'
Comfortable working with data: Can leverage SQL or other comparable tool to analyze trends, uncover insights, and drive strategic decisions
High EQ: you know how to 'read the room' and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences)
Extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel
Detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks
Even-keeled: you thrive under pressure and maintain a sense of calm when facing challenging and time-sensitive goals
Builder: you thrive on building from the ground up. You excel at creating structure and process, and you're resourceful in figuring out answers to complex questions with minimal oversight
Low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or 'too tactical.'
Move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow
Toggle between strategic and tactical: you're equally comfortable with thinking through complex problems and getting into the weeds to execute
Eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase