Odyssey Logistics · 19 hours ago
Billing Resolution Specialist
Kennesaw, GA
Contract
Onsite
Entry, Mid Level
1+ years expOdyssey Logistics is a company focused on innovating logistics and freight operations. They are seeking a Billing Resolution Specialist to manage freight billing discrepancies, act as a liaison between customers and internal teams, and ensure the accuracy of billing processes.
ConsultingLogisticsSupply Chain Management
No H1B
Responsibilities
Act as a liaison between logistics customers, carrier partners, and internal teams (billing, operations, sales) to resolve billing inquiries and discrepancies
Manage freight reconsignments by coordinating with clients and carriers, validating updated delivery details, and calculating accurate reroute pricing
Analyze billing discrepancies by reviewing invoices, contracts, and shipment details to identify errors and apply appropriate resolutions
Validate freight rating logic including base rates, discounts, accessorials, and fuel surcharges
Provide clear, detailed explanations of billing discrepancies to customers and internal stakeholders
Submit and manage disputes with carrier partners through resolution
Ensure timely and accurate audit record entry within Odyssey’s Transportation Management System (TMS)
Support margin protection by confirming buy-side and sell-side alignment on shipments
Maintain dispute-ready documentation in compliance with Odyssey’s financial controls and client requirements
Assist with internal and external audit reviews by preparing documentation and summaries of findings
Communicate audit findings with operations, procurement, and finance teams
Identify recurring issues, systemic errors, or contract misalignments and provide feedback for improvement
Support reporting, KPIs, and performance metrics for the Audit Support Supervisor
Contribute to weekly and monthly audit reporting, process improvements, and system enhancement initiatives
Qualification
Required
Associate or Bachelor's degree in Accounting, Finance, Business, or Supply Chain preferred; equivalent work experience accepted
1–3 years of experience in freight audit, billing, or financial operations (LTL/TL experience highly preferred)
Strong knowledge of freight rating, accessorials, and standard billing practices
Proficiency in Microsoft Excel, including lookups, pivot tables, and formulas
High attention to detail with the ability to manage large data volumes accurately
Strong communication, problem-solving, and organizational skills
Ability to manage competing priorities and meet deadlines in a fast-paced environment
Preferred
Experience with Transportation Management Systems (TMS) and carrier billing platforms preferred
Experience with BI or reporting tools such as Power BI or Tableau
Prior experience supporting audit or financial compliance initiatives
Exposure to system testing, automation, or workflow optimization projects
Benefits
A choice of medical plans with FSA and HSA options
Dental Insurance
Vision Insurance
Company-paid Life and Disability Insurance
401(k) Plan with Company Match
Employee Assistance Program
Company Health & Wellness Program
Discounts with Preferred Vendors
Company
Odyssey Logistics
Odyssey resolves your logistics challenges and offers adaptive multimodal logistics on a global scale.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$168.8MKey Investors
Goldman SachsLogispringTrident Capital
2017-08-30Acquired
2014-09-04Series Unknown· $40M
2014-01-28Series Unknown· $48M
Leadership Team
Raymond Maier
Exec. VP, Chief Administrative Officer, General Counsel & Secretary
Cathy P.
Executive Assistant to Chief Executive Officer
Recent News
Yahoo Finance
2024-12-28
2024-12-28
Company data provided by crunchbase