Claratel Behavioral Health · 7 hours ago
Office Manager
Decatur, GA
Full-time
Onsite
Entry, Mid Level
2+ years expClaratel Behavioral Health is an innovative, community-based behavioral health services organization. They are seeking a dedicated and experienced Office Manager to oversee front office operations, ensuring smooth daily functions and excellent customer service.
ConsultingHealth CareHospitalNon Profit
No H1B
Responsibilities
Lead and manage all front office operations to ensure efficiency and a positive client experience
Monitor and analyze financial and operational reports to guide department performance
Maintain quality assurance processes to reduce billing errors and denials
Hire, train, supervise, and coach front office staff
Oversee insurance verification, client intake, and demographic accuracy to support billing and authorization processes
Ensure accurate client flow within the EHR to minimize corrections and rework
Demonstrate strong knowledge of HIPAA regulations and ensure compliance at all times
Support the agency’s mission, vision, and values through adherence to policies, compliance, and customer service standards
Qualification
Required
Bachelor's degree in a related field and two years of supervisory experience in a healthcare setting, OR six years of professional experience with at least two years in a supervisory role, OR a combination of education and experience
Strong organizational, analytical, and problem-solving skills
Excellent communication skills, both written and verbal
Working knowledge of Medicaid, Medicare, and Commercial Payers
Demonstrated leadership ability with a focus on training and staff development
Exceptional customer service and interpersonal skills
Pre-employment drug screening required
Successful completion of an FBI Criminal History Record Check
Participation in E-Verify
Company
Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in Atlanta, Georgia.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Fabio Van Der Merwe, CHC
Chief Executive Officer
Jim Moore
Chief Financial Officer
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