Quartile · 12 hours ago
Technical Account Manager
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $70K/yr
5+ years expQuartile is the world's largest retail media optimization platform, dedicated to driving growth for e-commerce brands. The Senior Technical Account Manager will manage a portfolio of clients, leading strategic conversations and ensuring exceptional client experiences.
AdvertisingAdvertising PlatformsInternet
Responsibilities
Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor, building consultative, trust-based relationships with key stakeholders
Act as a strategic partner for clients—driving digital marketing performance, providing forecasting support, optimizing product catalogs, managing budgets, and identifying new growth opportunities
Lead weekly, biweekly, or monthly client meetings and QBRs, preparing clear, data-backed presentations that tie performance insights to business goals
Communicate complex performance metrics and trends in a clear, engaging way—connecting tactical optimizations to strategic outcomes
Analyze campaign data regularly to inform strategy and proactively identify opportunities for deeper product adoption or budget expansion
Collaborate with cross-functional teams—including Product, Tech Ops, and Sales—to improve internal tools, surface client feedback, and advocate for client needs
Support client growth by identifying upsell opportunities such as new channel expansion, testing initiatives, or strategic case studies
Contribute to new hire onboarding and peer mentorship, helping to foster a collaborative and continuously learning team environment
Attend product roadmap sessions and internal training to stay ahead of platform changes, actively participating in discussions about Quartile’s future evolution
Evaluate and improve internal processes, offering candid, constructive feedback and taking initiative to streamline workflows in alignment with team goals
Qualification
Required
5+ years of experience in a B2B client-facing or strategic account management role—experience in SaaS or digital marketing is preferred
Proven ability to lead both analytical discussions and strategic business conversations with senior stakeholders
Strong communication and presentation skills—you know how to make data accessible, engaging, and actionable
Experience identifying and pursuing upsell opportunities, with a focus on aligning recommendations to business goals
Advanced Excel skills (e.g., formulas, vlookups, pivot tables) and comfort working with analytics platforms or performance dashboards
A proactive, solutions-oriented mindset—you bring clarity and composure to fast-moving or complex situations
Experience managing difficult conversations with professionalism and empathy, always working toward positive outcomes
A collaborative mindset and a passion for contributing to a team that values growth, ownership, and transparency
Preferred
Familiarity with digital marketing platforms like Amazon PPC, Google Ads, and Meta
Background in a fast-paced, high-growth environment such as a startup or agency
Google Analytics, Google Ads, or Amazon certifications
Prior experience with tools such as Salesforce, Power BI, ChurnZero, or other analytics platforms
Benefits
Comprehensive Insurance Coverage
401K Plan with Employer Match
Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Short Summer Fridays)
Company Laptop + additional tech accessories
Company
Quartile
Quartile offers Amazon advertising optimization services.
201-500 employees
H1B Sponsorship
Quartile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Rockbridge Growth Equity
2020-10-01Private Equity
Leadership Team
Bob Burns
Chief Financial Officer
Recent News
Company data provided by crunchbase