Greystar (International) ยท 12 hours ago
Service Supervisor - Louisville, KY
United States
Full-time
Remote
Mid Level
$26/hr - $30/hrGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. The Service Supervisor role oversees technical and mechanical work to ensure the community's buildings and grounds meet the company's standards for cleanliness, safety, and functionality.
Real Estate
Responsibilities
Manages work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
Oversees and completes the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a 'punch' list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work
Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards
Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed
Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required
Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines
Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment
Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance
Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency
Qualification
Required
Manages work orders generated from resident requests for service
Oversees and completes the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins
Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas
Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures
Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards
Maintains adequate inventory of spare parts and maintenance materials
Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual
Supports cost-cutting and expense control programs
Conducts regularly scheduled Greystar safety meetings and ensures compliance with safety-related laws and requirements
Demonstrates customer service skills by treating residents and others with respect
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase