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WSH Management · 1 day ago

Floating Maintenance Technician-Porter at Santa Monica, CA

Santa Monica, California

Full-time

Onsite

New Grad, Entry Level

WSH Management is a trusted leader in managing senior and multifamily apartment communities across California. They are seeking a Floating Maintenance Technician-Porter to provide hands-on maintenance support across three communities, ensuring properties remain safe, compliant, and well-maintained while performing preventative and corrective maintenance.

Real Estate

Responsibilities

Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed

Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent

Implementation and supervision of Preventative Maintenance program

Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks

Completes and submits a monthly property safety inspection report to the Resident Manager

Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors

Directs contracted projects to verify adherence to specifications

Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture

Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.)

Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents

Assembles and analyzes contract bids and submits bids and recommendations to superiors for action

Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required

Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required

If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement

Support office staff in efforts of safety and security of the property

Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition

Meet and be personable and professional with community residents

Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations

Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards

Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance

Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems

Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc

Re-key locks and cut keys

Repair electrical and plumbing problems

Provide carpentry and sheet rock repairs

Fix problem with cleanliness of property including trash and hallways

Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders

Can use power machinery properly and safely

Driving to local areas when necessary

Keep cellular telephone on at all times during working hours and while on call

Know property rules and regulations and inform Property Manager of non-compliance

Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies

Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested

Daily review of all emails and respond as necessary within 24 hours

Performs other related duties as assigned

Carries out additional responsibilities as needed to support department and company objective

This is a floating position intended to provide support at various properties at Ocean Breeze, Central Ave, and Main Street

Scheduled hours are not guaranteed and may fluctuate depending on staffing coverage, property needs, and special projects

Employees in this position are expected to remain flexible regarding work location and availability

Qualification

Preventative MaintenanceHVAC RepairElectrical RepairPlumbing RepairCarpentryYardi SoftwareMicrosoft OfficeCommunication SkillsProblem-Solving SkillsInterpersonal Skills

Required

Strong interpersonal and communication skills, with the ability to interact effectively with diverse community members, as well as management and local authorities

Ability to remain calm and composed in high-stress situations and demonstrate problem-solving and conflict resolution skills

Competence in the operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and Outlook

Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business

Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties

Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management

Must be adaptable, highly skilled, and able to work independently while maintaining consistent company standards across all assigned locations

Effectively prioritize multiple projects simultaneously while meeting deadlines

Strong communication and negotiating skills; ability to build and maintain strong vendor relationships

Strong analytical skills for data validation, issue identification, and resolution

Excellent communication skills with the ability to explain technical issues to non-technical staff

Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

Effectively convey ideas, images and goals to a diverse group of personalities

Exercise professional behavioral interpersonal skills

Strong attention to detail, organizational skills, and the ability to prioritize tasks effectively

Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel and Outlook as well as Yardi Property Management Software

Participate in training to comply with new projects, programs or existing laws

Be able to work evenings and weekends on call as needed

Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community

May require evening, weekend, holiday hours or overtime based on company needs

Comply with expectations in accordance with the Employee Handbook