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Macy's · 8 hours ago

Cafe Manager

San Diego, CA

Full-time

Onsite

Entry, Mid Level

$50K/yr - $83K/yr

2+ years exp

Macy's is a storied retailer that has been a staple in American culture for over 160 years. The Cafe Manager is responsible for overseeing the overall operations and performance of Macy’s Café & Taste Bar, ensuring a safe and profitable business while delivering exceptional customer experiences and fostering a positive team culture.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Hiring Manager

Adrienne Fraser

Responsibilities

Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment in compliance with Macy’s Foods Division and Health Department standards

Recruit, hire, train, and develop colleagues and supervisors, building a motivated, high-performing team

Deliver exceptional customer service by modeling Macy’s service expectations

Ensure consistent preparation, presentation, and merchandising of all food and beverage products

Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain service excellence

Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs within budget

Review and respond to financial reports to achieve sales, expense, and profitability goals

Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean, organized café environment

Oversee cash handling, point-of-sale operations, and adherence to financial policies and procedures

Build strong partnerships with Macy’s leadership to align on strategy, goals, and operational priorities

Model professionalism, strong communication, and company values in all interactions

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Operational ManagementFinancial ManagementCustomer ExperienceFood Safety ComplianceLeadershipServSafe CertificationCommunicationCollaborationStrategic Thinking

Required

High School diploma or equivalent

2+ years of retail, restaurant, or food service management experience

ServSafe certified or have food handler permit as required by state or local health department

Ability to perform heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands

Ability to remain in a stationary position for at least two consecutive hours

Ability to lift at least 30 lbs

Ability to stoop, kneel, crouch, and climb ladders

Ability to reach above eye level

Close vision, color vision, depth perception, and focus adjustment

Able to work a flexible schedule, including days, evenings, weekends, and holidays

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

401k, medical/vision/dental/life/disability insurance options

PTO accruals

Holidays

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)