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UI Health · 5 hours ago

Clinical Program Coordinator - UI Health, Pathology Laboratories

Chicago, IL

Full-time

Onsite

Entry Level

$47K/yr - $99K/yr

1+ years exp

UI Health is a comprehensive healthcare provider offering care, education, and research. The Clinical Program Coordinator will manage client and physician communications, coordinate specimen send-outs, and maintain documentation integrity to support the Pathology and Laboratory Services department.

Health CareHospital

Responsibilities

Respond verbally or in writing to routine and complex inquiries regarding services, policies, and procedures

Explain lab processes and provide information related to each request

Communicate important updates to physicians, pathologists, managers, staff, and clients

Answer and triage phone calls including frozen section requests, notifying residents/attendings

Answer electronic communications per departmental standards

Accession, label, type clinical history and gross descriptions for consult cases

Assign consult cases to appropriate attending

Track, organize, return consult cases per schedule

Obtain legally required patient/family consent for outside material (AP / Genetics)

Review, prepare, and send material according to institutional and regulatory policies including HIPAA

Independently assess specimen suitability for send-out testing; notify physicians if unacceptable

Manually/electronically scan and link external test results in EMR with high accuracy

Provide Clinical Pathology send-out coverage including centrifuging, aliquoting, inoculating, storing, and distributing specimens

Maintain and update complex alpha/numeric filing systems

Ensure accurate retrieval/distribution of slides and reports

Compile surgical pathology, cytology, and autopsy reports

Compose letters, formal correspondence, and documentation as needed

Record surgical specimen descriptions when required

Maintain a neat, orderly and safe working environment in line with OSHA Bloodborne Pathogen standards

Interact professionally with physicians, patients, staff, and visitors

Distribute materials and arrange facilities

Order office and laboratory supplies

Prepare, route, and manage incoming/outgoing mail

Perform other related duties and participate in special projects as assigned

Qualification

Clinical Pathology experienceLaboratory information systemsMedical terminologyOralOrganizational skillsWritten communication

Required

Bachelor's degree

At least one (1) year work experience in Clinical Pathology Laboratory setting. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)

Preferred

Possess excellent organizational skills and attention to detail

Have the ability to prioritize and coordinate activities within the office units

Knowledge of laboratory and hospital information systems strongly recommended

Have expert knowledge of medical terminology

Ability to utilize various computer software efficiently

Exhibit responsiveness and initiative when dealing with client inquiries, conveying competency and helpfulness

Have the ability to learn University and College policy and rules and to integrate changes into the workflow. Must be able to effectively communicate these policies and rules to clients and defend them

Able to learn and operate office equipment used in the performance of designed responsibilities

Skill in oral and written communication

Ability to work effectively with lab personnel, medical students, pathology residents, attending pathologists, and hospital staff as well as current and potential clients

Exhibit a professional attitude when working with the public, vendors, and/or medical personnel at all levels