Capital One · 6 hours ago
Work From Home, Principal Associate VM- Extended Ops management
Richmond, VA
Full-time
Hybrid
Mid, Senior Level
$99K/yr - $113K/yr
2+ years expCapital One is a financial services company that is seeking a Principal Associate for their Extended Operations management team. The role involves managing supplier relationships to ensure operational performance and delivery, driving innovation in direct mail production, and leading a team to improve business performance.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Partner with LOB Leads and Suppliers to drive the execution of critical business tasks
Lead team of associates aimed at Print Production activities, driving innovation and shaping a process improvement agenda
Assess and manage supplier performance, reporting, analysis and communications of supplier performance
Lead process design and analysis projects in concert with internal customers and external suppliers
Ensure visibility and transparency to internal and external stakeholders to the health of operations, including identification of critical needs/dependencies
Expected travel ~up to 25% (not required)
Qualification
Required
High school diploma, GED or equivalent certification
At least one year of experience in People Management
At least one year of experience in Process or Project Management
At least 2 years of experience using Google Suite or Microsoft Office
Secure home office environment that is free from background noise and distractions
Reliable private internet connection that is not supplied via cellular data or hotspot is required
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Candidates must live within 100 mile radius of specified locations and report in person, when required, with at least 24 hours notice
Preferred
Bachelor's degree or military experience
At least 1 year of experience in direct mail print production
At least 1 year of experience in Supplier Management
At least 2 years of experience in People Management
At least 2 years experience in Project or Process Management
Project Management certification or PMP certification
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
2026-01-11
2026-01-11
Business Standard India
2026-01-11
Company data provided by crunchbase