Hy-Vee, Inc. · 18 hours ago
Pharmacy Technician - Intake
Amber Specialty Pharmacy, S 152nd St, Omaha, NE
Full-time
Onsite
New Grad, Entry Level
$21/hr - $24/hrAmber Specialty Pharmacy is committed to unmatched patient care, seeking a Pharmacy Technician - Intake to support customer service activities for new patients. This role involves responsibilities such as new patient intake, benefits investigation, and providing excellent customer service to all interactions.
Organic Food
Responsibilities
Responsible for routing all incoming documentation for new patients, refills, and additional documentation for Specialty and Infusion pharmacy
Explains all Company programs and services to Referral sources and provider’s office staff regarding what to expect with Company services, contents of shipments, and patient rights
Acts as a liaison between Company, insurance, Pharma, co-pay assistance sources, and provider’s offices via phone, fax, and e-mail communications
Enters data requirements into tracking software. Transfers call to clinical staff for clinical education/assessment activities
Creates patient’s estimated cost of benefits with all pertinent information and attaches to record for use by customer care center of excellence
Notifies appropriate staff of relevant information gathered during calls to providers or patients that may affect a patient’s disease state, medication regimen or method of funding
Records and processes orders and/or inquiries received by mail, telephone and/or through direct patient contact
Maintains documentation of calls to and from patients, caregivers, insurance, providers, and Pharma
Creates patient activities as a reminder for the following tasks, including, but not limited to, follow-up calls, clinical assessments, referrals to Case Management, initiation of discharge, patient letter mailings, or other reminders as it relates to the patient’s care
Must maintain the established workflow within the Patient Care Access Department and adhere to the company/department’s Policy and Procedure manual
Responsible for coordinating manufacturer or nursing agency support when home teaching is required
Must maintain referral log on a daily basis and update with all pertinent information
Responsible for completing patient’s Estimated Cost of Benefits and able to explain to patient and others in the organization
Must be able to perform complete benefits investigation, including prior authorization and medical vs pharmacy determination. The individual will also need to complete all payer documentation, including Medicare Certificates of Medical Necessity and DME Information Forms
Contacts referring nurses/coordinators according to the assigned team regarding insurance verification findings and patient issues, and status updates
Adheres to all company policies as indicated in the handbook and directives issued by management. Has reviewed Policy and Procedure manual
Qualification
Required
NE Tech Registration required
High school diploma or equivalent
Current unrestricted state pharmacy technician registration/licensure
National or state pharmacy technician certification per applicable State Board of Pharmacy requirements
Proficient with MS Excel, Word, and Outlook
Demonstrated ability to meet tight deadlines
Must be detail oriented with a high degree of accuracy
Ability to work with all levels of internal management and staff, as well as outside clients and vendors
Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements
Preferred
Certification preferred
Working knowledge of Medicare, Medicaid, and Commercial Insurance related to pharmacy billing, prior authorizations, insurance verification, and medical terminology preferred
Must be knowledgeable in Medicare, Medicaid, Commercial insurance, and renal programs and how they apply to transplant and specialty patients
Knowledgeable in the process of insurance verification and online prescription adjudication
Benefits
Six paid holidays
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
Founded in 1930
10001+ employees
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Leadership Team
Jeremy Gosch
Chairman of the Board/CEO
D
Donna Tweeten
President
Recent News
Corridor Business Journal
2025-12-30
Morningstar.com
2025-12-17
2025-11-04
Company data provided by crunchbase