Smile Digital Health · 13 hours ago
Technical Director- Remote US
United States
Full-time
Remote
Lead/Staff, Director/Executive
$160K/yr - $180K/yr
5+ years expSmile Digital Health is dedicated to improving global health through their innovative health data platform and data management solutions. The Technical Director will develop and drive the technical strategy for the Health Data Platform while leading a high-performing engineering team to ensure scalable and reliable platform capabilities.
Developer APIsElectronic Health Record (EHR)Health CaremHealth
Responsibilities
Establish, implement, and drive the strategic technical direction of the Health Data Platform Features team by translating business goals into a coherent technical roadmap focused on scalability, reliability, and engineering excellence
Partner directly with cross-functional leaders to communicate tradeoffs, set engineering priorities, and report on progress
Ensure the engineering team is effectively assigned to development work with a focus on quality, efficiency, and operational excellence
Establish and drive the quality engineering strategy for the Health Data Platform, including automated testing, performance testing, and continuous quality improvement practices
Implement scalable QA processes, tools, and frameworks to ensure that all releases meet reliability, security, and compliance expectations
Partner with engineering leads to embed quality gates, testing standards, and defect-prevention practices throughout the SDLC
Oversee test planning, automated test coverage goals, defect management processes, and post-release quality metrics
Ensure tight alignment between development and quality engineering teams to reduce defects, improve release confidence, and accelerate delivery velocity
Lead and maintain full accountability for the Quality Management System (QMS), ensuring compliance with internal standards and external regulatory or audit requirements
Own QMS governance, documentation, processes, and continuous improvement initiatives to ensure high-quality, audit-ready engineering practices
Champion a culture of engineering rigor, code quality, and continuous improvement
Manage day-to-day engineering priorities and establish best practices that drive consistent delivery, maintain technical quality, and support organizational goals
Ensure accurate tracking of hours for billing purposes and monitor utilization to meet organizational expectations
Develop and maintain team KPIs and metrics, providing reporting to management to support decision-making and accountability
Build strong partnerships with cross-functional teams across HDP and the broader organization (HR, finance, sales, marketing, etc.)
Ensure timely completion of performance reviews with clearly defined goals, competencies, and development plans
Mentor, coach, and support team members to foster high performance and professional growth
Promote a positive team culture grounded in respect, professionalism, and engineering excellence
Qualification
Required
5+ years in technical program leadership or engineering management, ideally rooted in a software engineering background
5+ years leading high-performing software development and/or quality engineering teams
Strong SDLC expertise; background in healthcare IT or high-growth tech is preferred
Deep understanding of modern engineering practices, cloud technologies, DevOps principles, test automation, and scalable architecture patterns
Ability to guide architectural decision-making and ensure technical and quality excellence across teams
Strong analytical, organizational, and problem-solving capabilities
Demonstrated ability to attract, develop, and retain top engineering and quality talent
Proven success managing executive stakeholders and driving alignment across cross-functional teams
Exceptional communication and negotiation skills, including the ability to influence both technical and non-technical audiences
Excellent administrative and operational management skills to ensure predictable delivery and high-quality outcomes
Preferred
Experience with HL7, FHIR, and/or Healthtech is a strong plus
Benefits
Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits
RRSP/TFSA/401K Employee Contribution
Life and Disability
Employee Assistance Program
FHIR Study Program and Skillsoft Learning
Super HAPI Fun Club
Company
Smile Digital Health
Smile Digital Health specializes in delivering fast, secure, compliant data infrastructures to enable for data intensive sectors.
201-500 employees
H1B Sponsorship
Smile Digital Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
FirePower CapitalUPMC Enterprises
2025-02-06Debt Financing· $15M
2023-01-26Series B· $30M
2021-08-06Series A· $20M
Leadership Team
Clement Ng
Head of Corporate Development, Co-Founder
Recent News
2025-09-25
Company data provided by crunchbase