StartEngine · 18 hours ago
Investor Experience Specialist
United States
Full-time
Remote
New Grad, Entry LevelStartEngine is a FinTech powerhouse driving the future of fundraising and alternative investing. The Investor Experience Specialist will engage with retail investors, providing exceptional customer service and support as they navigate their investment journeys.
CrowdfundingFinanceFinancial ServicesFinTechFunding Platform
Responsibilities
Engage with retail investors about investing
Handle inbound live chats as well as email inquiries
Handle interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome
Provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams
Qualification
Required
You're extremely interested in the Finance/Investing world
You're empathetic
If two roads diverged in the woods, you'd actually take the road less traveled
You're curious and your favorite question is 'Why?'
You can execute tasks/projects and achieve results (You get stuff done!)
Benefits
100% covered Medical/Dental/Vision - pick your own plan
Generous Equity package
Unlimited PTO and sick days
Paid WeWork Usage (optional)
100% Remote
Team Off-sites
Paid Maternity/Paternity leave
Team Happy Hours
401K program
Flexible hours
Company
StartEngine
StartEngine is an equity crowdfunding platform that enables individuals to invest in and own shares of startups and early-stage businesses.
Founded in 2014
51-200 employees
H1B Sponsorship
StartEngine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Growth StageTotal Funding
$87.61MKey Investors
SE Agoura Investment
2023-08-16Undisclosed
2021-12-10Equity Crowdfunding· $50M
2020-10-02Equity Crowdfunding· $18.91M
Leadership Team
Howard Marks
CEO and co-founder
Jonathan Reyes
Chief Compliance Officer
Recent News
2026-01-07
2026-01-03
Company data provided by crunchbase