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Cathay Bank · 2 days ago

nCino Business Systems Analyst

Rosemead, CA

Full-time

Onsite

Entry Level

$70K/yr - $90K/yr

1+ years exp

Cathay Bank is dedicated to fostering a caring culture that supports the growth of its employees. They are seeking an nCino Business Systems Analyst who will play a crucial role in supporting the bank's utilization of the nCino application system, collaborating with various teams to enhance commercial lending and deposit origination processes.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Apply best practice techniques to perform basic administration of nCino using Salesforce’s comprehensive configuration tools

Diagnose and resolve end user issues in a manner that exemplifies Cathay Bank’s high standards of client service

Design and maintain custom reports, dashboards, and processes to facilitate comprehensive data analysis and provide strategic business insights

Conduct thorough testing of IT-related configuration changes in nCino and document in accordance with the established change management process to ensure adherence to quality control standards

Manage the Business Change Request (BCR) process by guiding stakeholders through BCR forms submission, documentation for testing and validation, and official sign-off across environments for enhancements and changes

Open and monitor tickets with third-party vendors including nCino, Sandbox Banking, and Informatica to resolve issues involving middleware integration and nCino core functionality

Collaborate with the institution’s managed services vendor to track current projects and feature updates

Assist in the creation and upkeep of a centralized repository for routine nCino system administration procedures such as service account maintenance and regular monitoring of integration processes

Develop an nCino release and middleware update management strategy to track major release schedules across all integration platforms to ensure system versions are up to date and tested

Maintain nCino UAT Sandbox refresh checklist to ensure functionality of nCino’s test environment

Keep informed on the latest developments and recommended best practices by consulting resources available through nCino Community knowledge articles and nCino University courses

Assist the Access Security department with managing user access

Process and deliver report requests from the Internal Audit department

Coordinate and schedule meetings with internal and external partners as needed

Qualification

NCinoSalesforceData manipulationServiceNowNCino Administrator CertificationSalesforce Administrator CertificationCompliance adherenceBusiness process understandingProblem-solvingEffective communicationDocumentation

Required

Bachelor's degree in a business or technology field or equivalent work experience

1-3 years of experience in an enterprise IT role or technical related role required

Strong overall technical background

Experience with ticketing systems

Proficiency in data manipulation or data-related applications

Strong problem-solving skills

Ability to communicate effectively with both internal and external stakeholders

Ability to create and maintain documentation for technical processes and configurations

Ability to adhere to compliance regulations and policies

Ability to understand business processes, industry trends, and strategic goals

Preferred

Experience with nCino or Salesforce

Experience with ServiceNow

Banking background and experience

nCino Administrator Certification

Salesforce Administrator Certification

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

Flexible spending accounts (FSAs)

Health saving account (HSA) with company contributions

Voluntary coverages

401(k)

Company

Cathay Bank

Glassdoor3.1

Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.

Founded in 1962

El Monte, California, USA

1001-5000 employees

https://www.cathaybank.com/

H1B Sponsorship

Cathay Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)