EVERSANA INTOUCH · 1 day ago
VP, Client Services
Boston, MA
Full-time
Onsite
Director/Executive
$139K/yr - $206K/yr
12+ years expEVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry. The VP of Client Services will manage senior-level client relationships, ensuring client retention and financial health while leading integrated marketing plans and bringing new services to clients.
AdvertisingCRMHealth CareMarketing
Responsibilities
Ownership of senior-level client and agency partner relationships beyond day-to-day operations
Responsible for client retention by maintaining executive- and senior-level relationships and identifying additional opportunities with existing clients
Assessing and managing the risk associated with clients and agency partners
Meeting client and EVERSANA INTOUCH goals for each account’s financial health, targets, and objectives
Leading the coordination and development of the integrated marketing plans internally and with external agency partners
Strong thought leadership within EVERSANA INTOUCH and within the industry is required
Bringing new services to clients frequently, allowing them to understand the depth of EVERSANA INTOUCH’s offerings
Qualification
Required
Approximately 12 to 15 years of agency, consultative, pharmaceutical and/or healthcare experience is required
Thought leader for integrated and digital marketing and communications
Self-sufficient and self-motivated with the ability to independently manage major clients and brands
Demonstrated P&L targets met through existing and expansion business opportunities
Proven leadership and mentoring skills
Leader of cross-functional project teams across the organization
Experience negotiating and executing agreements
Creative thinker with analytical skills
Ability to collaborate effectively at all levels and functions
Applied understanding of technical development and processes
Demonstrated problem-solving skills
Ability to determine staffing needs within the account team and extended teams
Bachelor's degree required in Business, Marketing, Journalism or Communications
Demonstrated written, presentation and verbal communication skills
Excellent interpersonal skills; able to interact at all levels with clients and the Intouch organization
Travel required
Company
EVERSANA INTOUCH
EVERSANA INTOUCH is a commercial services platform that offers healthcare marketing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Francis Namouk
SVP, Client Partner
Daniel J. Gandor
Executive Vice President, Head of Omnichannel and Digital Transformation
Recent News
2025-08-19
Company data provided by crunchbase