Galent ยท 2 days ago
Customer Relationship Management Coordinator
United States
Contract
Remote
Mid Level
3+ years expGalent is a company focused on delivering high-impact technology solutions for digital transformation. The CRM Coordinator will support the execution and operations of customer relationship management initiatives, primarily focusing on in-app banner workflows, while collaborating with cross-functional teams and vendors.
Computer Software
Hiring Manager
Aravin Kumar
Responsibilities
Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast
Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools
Organize and maintain team assets, including naming conventions, calendars, and shared folders
Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency
Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations
Support day-to-day CRM coordination and operational tasks as needed
Qualification
Required
Experience: 3-5 years
Strong organizational skills with attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
Strong communication and collaboration skills
Comfort working with vendors and cross-functional partners
Preferred
3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations
Experience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)
Basic reporting or analytics experience
Company
Galent
Galent is an AI-native digital engineering firm at the forefront of the AI revolution, dedicated to delivering unified, enterprise-ready AI solutions that transform businesses and industries.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase