Mastercard · 10 hours ago
Customer Experience and Design Intern (UX Research), Summer 2026 - Purchase, NY
Purchase, New York
Internship
Onsite
Intern
$25/hr - $32/hr
Start in 2026 SummerMastercard is a global leader in digital payments, working to connect and power a sustainable and inclusive economy. The Customer Experience and Design Intern will support the Experience Research & Analytics Insights team by conducting user research, designing studies, and translating findings into actionable strategies that influence product development.
FinanceFinancial ServicesInformation TechnologyPayments
No H1B
Responsibilities
Conduct qualitative and quantitative research
Track experience metrics
Collaborate across Product, Design, and Engineering
Design and run studies
Build and validate rapid prototypes
Translate findings into actionable strategies that influence roadmaps and investments
Standardize measurement and automate reporting
Champion customer-centric design
Qualification
Required
Currently enrolled in a bachelor's degree program majoring in IT Management, Computer Science, Graphic Design, or a related field with a graduation date of Winter 2027 or beyond
Previous experience conducting UX Research
Exposure to AI design, preferrable with Figma Make
Proactive, problem solver, solution oriented
Experience working on SaS - journey mapping and end-to-end experience
Proficient in Microsoft Office applications
Excellent communication skills, ability and willingness to tackle complex problems
Preferred
B2B knowledge is preferred
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
Company data provided by crunchbase