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CHANEL · 3 days ago

Fashion Advisor

Syracuse-Auburn Area

Full-time

Onsite

Mid Level

CAD$60K/yr - CAD$60K/yr

CHANEL is a renowned luxury brand, and they are seeking a Fashion Advisor to enhance the client experience. The role focuses on building lasting relationships with clients, delivering tailored services, and achieving sales goals while embodying the brand's spirit of excellence.

ApparelFashionJewelryRetail

Responsibilities

Deliver bespoke and tailored client service, aligning with CHANEL's Client Service Values, and ensuring each client feels understood, valued, and cared for

Consistently exceed client expectations through a refined, personalized approach that creates meaningful connections and drives long-term loyalty

Optimize the client journey by understanding individual preferences, offering styling advice, and ensuring seamless after-sales service

Master product knowledge, providing expert guidance to clients and maximizing every sales opportunity with the highest level of professionalism

Demonstrate a proactive approach to achieving and surpassing both personal and boutique sales goals, aligning with commercial objectives

Stay attuned to the latest trends, product offerings, and boutique updates, ensuring that all client interactions reflect CHANEL’s commitment to timeless elegance and innovation

Support the daily operations of the boutique, including back-of-house functions, assisting with alterations, and ensuring products are properly handled

Collaborate with colleagues and leadership to uphold merchandising standards and optimize the boutique’s visual presentation

Provide timely and efficient follow-up with clients, maintaining accuracy in data capture and fostering a seamless, elevated service experience

Uphold the prestige of the CHANEL brand by maintaining impeccable personal presentation and exhibiting refined etiquette at all times

Embody the sophistication and legacy of CHANEL through every interaction, establishing yourself as a trusted ambassador of the House

Qualification

Luxury Retail ExperienceClient Relations ExpertiseProduct KnowledgeCommunication SkillsOrganizational SkillsProfessional PresentationTeam Collaboration

Required

Proven background in a luxury retail or high-end customer service environment, with demonstrated success in driving sales and delivering outstanding service

A natural ability to build strong, personalized relationships with clients, ensuring their needs are met and exceeded

Excellent communication skills, with the ability to manage multiple tasks seamlessly in a dynamic, fast-paced environment

Impeccable grooming and a polished, sophisticated image that aligns with the CHANEL brand values

Benefits

Health & Wellness – Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members.

Financial Security – A strong company pension plan and bonus program to help you plan for the future.

Time to Recharge – Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday!

Parental Support – A robust global parental leave policy to support you during life’s important moments.

Employee Assistance Program (EAP) – 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance.

Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow